About The Position

AbbeHealth Services is a regional healthcare organization dedicated to providing mental health and aging services that help individuals achieve their optimum levels of independence and success. GuideLink Center, managed by AbbeHealth Services and located in Iowa City, Iowa, offers community-initiated collaborative services, including rapid assessment, triage, stabilization, and follow-up resources for adults experiencing a mental health or substance use crisis. Safety Techs are responsible for providing services that seek to create a safe and secure environment for the departments where they are assigned. The Safety Tech undertakes activities designed to identify, deter, abate and de-escalate routine and emergent situations that occur on the assigned unit.

Requirements

  • High School diploma or post-secondary education.
  • 1-3 years working in a related field.
  • Good communication and documentation skills.
  • Ability to defuse acute situations with behavioral patients.
  • Calm and compassionate presence.

Nice To Haves

  • Post-secondary degree in criminal justice, counseling or other human service degree preferred.

Responsibilities

  • Provide a safe environment to the patients and assigned departments by demonstrating an awareness of patient and personal safety.
  • Perform safety rounds on units and ensure the safety and well-being of all patients and accurately document safety rounds.
  • Demonstrate knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.
  • Utilize de-escalation skills and intervene with patients to prevent aggression and assaults.
  • Use Motivational Interviewing techniques to facilitate conversations with patients for the purpose of identifying strategies to be successful while at work site and after discharge.
  • Assess and choose teaching strategies appropriate to the patient's and their families' age, specific needs, culture, gender, readiness to learn and level of comprehension.
  • Consult appropriate resources within the work site to provide specialized education as needed.
  • Continue professional development and involvement in professional activities that enhance clinical practice by sharing knowledge through networking and research.
  • De-escalate patients that are behaviorally escalated using strategies identified in Verbal Judo and other assigned trainings.
  • Assist in safely utilizing available equipment to maintain safety at work site.
  • Provide documentation of rounds and all other items required by regulatory standards or policies and procedures.
  • Demonstrate ability to meet business needs of department with regular, reliable attendance.
  • Maintain current licenses and/or certifications required for the position.
  • Practice and reflect knowledge of HIPAA, OSHA and other federal/state regulatory agencies guiding healthcare.
  • Complete all annual education and competency requirements within the calendar year.
  • Be knowledgeable of work site compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse.

Benefits

  • Paid time off
  • Parental leave
  • 401K matching
  • Employee recognition program
  • Dental and health insurance
  • Paid holidays
  • Short and long-term disability
  • Pet insurance
  • Early access to earned wages with Daily Pay
  • Tuition reimbursement
  • Adoption assistance

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Hospitals

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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