Job Summary: The Behavioral Patient Care Technician (BPCT) supports clinical staff by managing patients with escalating or violent behaviors and reducing negative visitor behavior through communication techniques. They proactively round on high-risk patients, participate in post-incident debriefings, and stay updated on de-escalation training. Additionally, they monitor the safety of UMMC staff, students, and faculty in relation to patients under constant observation. Knowledge, Skills, and Abilities: Interpersonal skills to interact with patients, visitors, and staff. Verbal and written communication skills. Ability to understand and enforce safety procedures. Ability to communicate with clinical staff requests. Skill in providing services to individuals. Ability to gather data, compile information, and prepare reports. Ability to resolve concerns from patient and clinical staff.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
51-100 employees