Behavioral Health Technician

Greenbrook Tms Neurohealth Centers-posted 7 months ago
Full-time • Entry Level
Bloomfield Hills, MI
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Transform Lives: Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician in Bloomfield Hills, MI! Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts between 7am-7pm.

  • Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
  • Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
  • Support operational efficiency: Understand and assist with insurance and billing processes as needed.
  • Minimum Qualifications: High School Diploma, Associate's Degree, Medical Assistant certification, or equivalent clinical certification, coupled with significant relevant work experience.
  • Technical & Clinical Skills: Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred). Strong clinical interviewing skills. Knowledge of insurance payers and medical necessity guidelines (a plus).
  • Physical & Other Requirements: Ability to stand for extended periods. Basic Life Support (BLS) certification (training provided).
  • Preferred Qualifications: Bachelor's Degree in Psychology, Social Work, or a related Human Services field; and at least one year of healthcare work experience (not mandatory).
  • Competitive Compensation: Earn $----/hour (commensurate with education and experience).
  • Comprehensive Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage.
  • Growth and Development: Receive specialized training and certification in TMS and esketamine therapy.
  • Collaborative Environment: Work alongside a supportive and dedicated team committed to exceptional patient care.
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