Behavioral Health Technician - Ann Arbor

Greenbrook•Ann Arbor, MI

1d•$20 - $22•Onsite

About The Position

Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts will vary and are scheduled between 7am-7pm. This role requires consistent availability during those hours, though exact shift times may vary. Why Greenbrook? Meaningful Impact: Directly contribute to improving the lives of patients through innovative treatments. Competitive Compensation: Earn $20-22/hour (commensurate with education and experience). Comprehensive Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage. Growth and Development: Receive specialized training and certification in TMS and esketamine therapy. Collaborative Environment: Work alongside a supportive and dedicated team committed to exceptional patient care. Location: Primarily based in our Ann Arbor, MI center, with occasional regional coverage as needed. Reliable transportation is required. Your Role: Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort. Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures. Support operational efficiency: Understand and assist with insurance and billing processes as needed. What We're Looking For: Preferred Qualifications: Bachelor's Degree in Psychology, Social Work, OR a related Human Services field; and at least the equivalent of one year of healthcare work or internship experience. Minimum Qualifications: Associate's degree or a High School diploma PLUS significant relevant work experience (patient care, in-person customer service, or healthcare). Relevant clinical certification is preferred but not required. Technical & Clinical Skills: Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred). Strong written and verbal communication skills are required. Physical & Other Requirements: Ability to stand for extended periods. Basic Life Support (BLS) certification (provided). Reliable transportation is required. Our Ideal Team Member: Proactive Collaborator: You take ownership, are flexible, take initiative, find solutions, and communicate confidently with physicians and patients. Patient-Centered Professional: You prioritize patients, have strong integrity and work ethic and communicate effectively. Detail-Oriented: You are meticulous, organized, and consistently accurate, even with high workloads and in fast-paced environments. Over 16 million Americans are affected by depression. Greenbrook is changing the way that depression is treated, and YOU can be part of making a positive difference in the lives of patients by joining our amazing team!

Requirements

Associate's degree or a High School diploma PLUS significant relevant work experience (patient care, in-person customer service, or healthcare)
Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred)
Strong written and verbal communication skills are required
Ability to stand for extended periods
Basic Life Support (BLS) certification (provided)
Reliable transportation is required

Nice To Haves

Bachelor's Degree in Psychology, Social Work, OR a related Human Services field; and at least the equivalent of one year of healthcare work or internship experience.
Relevant clinical certification is preferred but not required.