Behavioral Health Technician - Greenbrook Mental Wellness Centers -Cary, NC

Neuronetics, Inc.•Raleigh, NC

25d•$21•Onsite

About The Position

Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts will vary and are scheduled between our operating hours of 7am-7pm.

Requirements

Minimum Qualifications: High School Diploma, an Associate's Degree, or equivalent clinical certification, combined with significant relevant work experience in fast-paced patient or customer care/service roles.
Technical & Clinical Skills: Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred). Strong written and verbal communication skills are required.
Required Travel & Logistics: This role requires travel to all centers throughout the region. Reliable personal transportation capable of facilitating movement to and between sites as operational needs dictate is a mandatory requirement.
Physical & Other Requirements: Ability to stand for extended periods. Basic Life Support (BLS) certification (provided).

Nice To Haves

Preferred Qualifications: Bachelor's Degree in Psychology, Social Work, or a related Human Services field; and at least the equivalent of one year of healthcare work or internship experience.

Responsibilities

Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
Support operational efficiency: Understand and assist with insurance and billing processes as needed.
Extensive Regional Travel: This position primarily covers Cary but the ability to travel to any of the area centers on short notice to provide essential coverage is mandatory. Reliable transportation is required.

Benefits

401(k) with company match
generous paid time off
comprehensive medical, dental, and vision coverage
health insurance
dental insurance
vision insurance
optional supplemental medical insurance
health savings and flexible spending accounts
company-paid life insurance and additional voluntary life insurance
company-paid short term disability and long term disability insurance
participation in a 401(k) savings and investment plan with company contribution
paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time
Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual
paid sick leave