Youth and Family Care Connection, Midnight Behavioral Health Technician

New Oakland Family CentersPontiac, MI
5d$18 - $24Onsite

About The Position

The Youth and Family Care Connection (YFCC) Behavioral Health Technician is a full-time position responsible for overseeing clinical and administrative functions within the 24/7 short-term crisis stabilization unit for children. This role involves close collaboration with clinical and administrative staff, as well as consumers of all populations, with a particular focus on children, to ensure safe, efficient, and effective care.

Requirements

  • High school education or equivalent required.
  • Ability to work well with diverse populations, including children required.
  • Ability to assess situations quickly, problem-solve, and implement appropriate interventions.
  • Flexibility to work various shifts, including evenings, weekends, and holidays as needed.

Nice To Haves

  • Bachelor’s or pre-bachelor’s degree in social work, psychology, or counseling preferred.
  • One to two years of crisis work experience highly preferred.
  • Expertise in crisis de-escalation and resolution techniques.
  • Up-to-date knowledge of behavioral management and de-escalation strategies.
  • Ability to assess situations quickly, prioritize urgency and risks, and make timely, sound decisions that benefit the consumer and program.
  • Capacity to remain calm and collaborate effectively as part of a team during crisis situations.
  • Ability to work collaboratively within a multidisciplinary team.
  • Excellent written and verbal communication skills.
  • Ability to effectively engage diverse populations, including children, adolescents, and adults.

Responsibilities

  • Foster a safe, nurturing environment that promotes respect, diversity, acceptance, and compassion while maintaining professional and appropriate boundaries with clients and staff at all times.
  • Perform regular safety checks and continuous monitoring of consumers in the unit, remove hazardous items, and document and report findings as required.
  • Monitor consumer safety concerns and take appropriate action to prevent harm, ensuring timely communication of these issues.
  • Maintain a presence in client care areas to provide assistance and support to both clients and staff. Engage with clients daily to support their progress toward milieu goals, encourage independence, and assist with daily living activities as needed.
  • Identify and respond to verbal and non-verbal cues of potential aggressive behaviors, utilizing de-escalation techniques when necessary. Respond to critical situations, including CPI-approved physical interventions and CPR, as required.
  • Supervise meals and snacks and eat with consumers in the stabilization unit to foster engagement and support.
  • Complete required documentation, records, and rotation schedules in compliance with agency policies and role expectations.
  • Adhere to rotation schedules for milieu supervision and consumer monitoring until they are under the supervision of a parent/legal guardian.
  • Communicate daily with Crisis Services staff regarding clinical and administrative matters, contributing to a collaborative work environment.
  • Perform light cleaning tasks, including laundry and sanitizing areas affected by bodily functions (e.g., urine, feces, emesis) while consumers are in the unit. Regularly straighten the milieu and replenish supplies as needed.
  • Adhere to all security and operational procedures, staying current with professional training requirements.
  • Attend and participate in team meetings and contribute to a collaborative work environment.
  • Exhibit a positive attitude toward learning and adaptability in a dynamic work environment.
  • Demonstrate ability to accept constructive feedback, implement guidance, and show a willingness to grow and improve professionally.
  • Perform other duties as assigned to support clinic operations.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
  • Training & Development
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