Behavioral Health Technician - Richmond Heights

Greenbrook•Richmond Heights, MO

6d•$20 - $23•Onsite

About The Position

Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts between 7am-7pm. This role requires consistent availability during those hours, though exact shift times may vary. Why Greenbrook? Meaningful Impact: Directly contribute to improving the lives of patients through innovative treatments. Competitive Compensation: Starting at $20-23/hour (commensurate with education and experience). Comprehensive Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage. Growth and Development: Receive specialized training and certification in TMS and esketamine therapy. Collaborative Environment: Work alongside a supportive and dedicated team committed to exceptional patient care. Location: Will be based primarily located in Richmond Heights but will be required to provide coverage in area centers, as needed. Reliable personal transportation is required to travel between centers.

Requirements

Minimum Qualifications: High School Diploma, Associate’s Degree, or equivalent clinical certification, combined with substantial work experience—ideally in patient-facing or customer service roles. A stable and consistent work history is required.
Technical & Clinical Skills: Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD preferred). Strong communication skills (both verbal and written) required. Strong grasp appropriate patient/provider boundaries required.
Physical & Other Requirements: Ability to stand for extended periods. Basic Life Support (BLS) certification (provided). Reliable personal transportation to travel between centers is required.

Nice To Haves

Preferred Qualifications: Bachelor's degree in psychology or any human services related major; AND at least one combined year of work or internship experience, required. Preference for healthcare or behavioral health experience.
Knowledge of insurance payers and medical necessity guidelines (a plus).
Proactive Collaborator: You take ownership, are flexible, find solutions, and communicate confidently with physicians.
Patient-Centered Professional: You prioritize patients, have strong integrity and work ethic, and offer professional feedback.
Detail-Oriented: You are meticulous, organized, and consistently accurate, even with high workloads.

Responsibilities

Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
Support operational efficiency: Understand and assist with insurance and billing processes as needed.

Benefits

401(k) with company match
generous paid time off
comprehensive medical, dental, and vision coverage
health insurance
dental insurance
vision insurance
optional supplemental medical insurance
health savings and flexible spending accounts
company-paid life insurance and additional voluntary life insurance
company-paid short term disability and long term disability insurance
participation in a 401(k) savings and investment plan with company contribution
paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time.
Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual.
If applicable and required under state law, the successful candidate will also be eligible for paid sick leave.