Behavioral Health Technician

ADDICTION AND MENTAL HEALTH SERVICES, LLCLouisville, TN
3h

About The Position

The Behavioral Health Technician plays a critical role in supporting individuals experiencing mental health challenges by providing direct care and assistance under the supervision of clinical staff. This position focuses on implementing treatment plans, conducting clinical assessments, and managing crisis situations to ensure patient safety and well-being. The technician is responsible for maintaining accurate clinical documentation and assisting with discharge planning to facilitate smooth transitions for patients. By working closely with multidisciplinary teams, the Behavioral Health Technician helps create a therapeutic environment that promotes recovery and stability. Ultimately, this role contributes to improving patient outcomes through compassionate care and effective crisis intervention.

Requirements

  • High school diploma or equivalent required; Associate’s degree in behavioral health or related field preferred.
  • Experience in mental health settings or working with individuals with severe emotional disturbances (SED).
  • Basic knowledge of clinical documentation standards and patient care protocols.
  • Ability to perform crisis intervention and manage emergency situations calmly and effectively.
  • Strong communication and interpersonal skills to interact with patients and multidisciplinary teams.

Nice To Haves

  • Certification as a Behavioral Health Technician or equivalent credential.
  • Experience with electronic health records (EHR) systems for maintaining clinical documentation.
  • Training in specific therapeutic modalities or behavioral health interventions.
  • Familiarity with discharge planning processes and community resource coordination.
  • Additional education or coursework in psychology, social work, or counseling.

Responsibilities

  • Provide direct patient care and support to individuals with mental health and severe emotional disturbances (SED).
  • Conduct clinical assessments and assist in monitoring patient progress according to treatment plans.
  • Manage crisis situations by implementing appropriate crisis intervention techniques to ensure safety.
  • Maintain thorough and accurate clinical documentation, including progress notes and incident reports.
  • Collaborate with clinical staff to develop and update discharge plans that support patient recovery.
  • Assist in creating a safe, therapeutic environment that encourages patient engagement and compliance.
  • Participate in team meetings and communicate patient status and concerns effectively to clinical supervisors.

Benefits

  • Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.
  • Expanded Coverage – Options for domestic partners and a wider network of in-network providers.
  • Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
  • Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.
  • Student Loan Repayment – Available for nurses and therapists.
  • Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.
  • Generous PTO – A robust paid time off policy to support work-life balance.
  • Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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