Behavioral Health Technician

ADDICTION AND MENTAL HEALTH SERVICES, LLC • Madison, AL

20h

About The Position

The Behavioral Health Technician plays a critical role in supporting individuals with mental health and emotional challenges by providing direct care and assistance under the supervision of clinical staff. This position focuses on, conducting clinical assessments, and ensuring the safety and well-being of patients in various care settings. The technician will actively participate in crisis intervention and management, helping to de-escalate situations and provide immediate support to patients experiencing emotional distress. Additionally, the role involves maintaining accurate clinical documentation and assisting with discharge planning to ensure continuity of care. Ultimately, the Behavioral Health Technician contributes to improving patient outcomes by fostering a therapeutic environment and supporting the multidisciplinary team in delivering comprehensive behavioral health services.

Requirements

• High school diploma or equivalent required; Associate’s degree in a related field preferred.
• Certification or training in behavioral health, mental health, or related area is required.
• Experience working with individuals with mental health disorders, including crisis intervention and patient care.
• Ability to maintain clinical documentation accurately and comply with healthcare regulations.
• Strong communication and interpersonal skills to effectively interact with patients and multidisciplinary teams.
• Valid driver's license and good driving record required.
• If recovering, two (2) years of continuous verifiable sobriety.

Nice To Haves

• Bachelor’s degree in psychology, social work, nursing, or a related behavioral health field.
• Previous experience in a healthcare or residential treatment setting.
• Training or certification in CPR, First Aid, or Nonviolent Crisis Intervention (NCI).
• Familiarity with Substance Abuse Disorders (SUD) populations and specialized care approaches.
• Knowledge of discharge planning processes and community resource coordination.
• Participate in team meetings and communicate patient status and concerns to clinical supervisors.

Responsibilities

• Assist in luggage and body searches.
• Monitor and sometimes facilitate the Book Studies and Recovery meetings.
• Must be aware of patient locations, at all times, circulating around the facility on a regular basis and document hourly checks.
• Assure that all patients follow the Bradford Program Schedule and are on time for each assignment.
• Supervise and sometimes facilitate patient activities as directed.
• Assure the patients are in their rooms at the designated time in the evening.
• Oversee med line to prevent diversion and to de-escalate situations as they arise.
• Assist patients to and from activities, medication times, and meals when unable to physically walk.
• Assist the counselor as assigned and engage in appropriate documentation.
• Responsible for the adherence to all applicable policies and procedures.
• Demonstrates the ability to assist patients in overcoming their denial and resistance to treatment and completion of treatment goals.
• Demonstrated the ability to manage communities, redirect behavior, and document shift reports.
• Attend staff training and programs as directed.
• Assist nurses as directed by supervisor.
• Drive patients to and from appointments, to include patient outings, as directed.
• Drive to purchase patient sundries and miscellaneous items; including nicotine products as directed.
• Must maintain a professional demeanor and appearance, must not appear impaired or disoriented, but rather must present coherent and articulate speech, kept appearance, alert, oriented, and responsive to patients’ needs and concerns.
• Must be able to work in a constant state of alertness as to perform the job in a safe manner.
• Must be able to work in a cooperative manner with co-workers, managers, clients, and prospective clients.
• Regular attendance.
• Other duties as assigned.

Benefits

• Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.
• Expanded Coverage – Options for domestic partners and a wider network of in-network providers.
• Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
• Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.
• Student Loan Repayment – Available for nurses and therapists.
• Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.
• Generous PTO – A robust paid time off policy to support work-life balance.
• Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees