Behavioral Health Tech / Day Shift / Facility Based Crisis

RHA Health Services • Burlington, NC

1d • Onsite

About The Position

We are hiring for: Behavioral Health Tech / Day Shift / Facility Based Crisis Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! The Behavioral Health Technician (BHT) provides direct support, supervision, and therapeutic assistance to individuals receiving behavioral health services in facility-based, crisis, or residential treatment settings. The BHT plays a critical role in maintaining safety, supporting stabilization, monitoring behaviors, implementing treatment interventions, and promoting the emotional and physical well-being of each individual served. This position supports a trauma-informed, person-centered environment and ensures that care is delivered with dignity, respect, and cultural humility.

Requirements

• High school diploma or GED.
• Valid driver’s license, auto insurance, and reliable transportation.
• Must be at least 18 years of age.

Nice To Haves

• Experience in behavioral health, inpatient psychiatric care, crisis units, emergency departments, or residential treatment programs roles preferred, not required.

Responsibilities

• Provides direct patient care to individuals with psychiatric or co-occurring disorders, ensuring safety and well-being at all times.
• Follows the plan of care, including observation levels, safety checks, and supervision.
• Assists individuals with activities of daily living (ADLs) such as hygiene, meals, mobility, and personal care, while promoting autonomy.
• Monitors and documents behavior, mood, affect, sleep, intake/output, and participation in programming.
• Supports individuals experiencing crisis using de-escalation, grounding, redirection, and therapeutic engagement techniques.
• Responds appropriately to behavioral or medical emergencies and all facility codes.
• Helps maintain a structured, safe, and therapeutic environment within the unit or crisis setting.
• Leads or co-facilitates skills groups, recreational activities, psychoeducational sessions, and coping-skills practice as assigned.
• Encourages patient participation in therapeutic activities and supports treatment goals.
• Monitors and supports individuals during transitions, meals, quiet room time, visitation, and safe transport.
• Identifies triggers, early warning signs, and changes in behavior; reports concerns to clinical and nursing staff promptly.
• Utilizes trauma-informed, least-restrictive intervention strategies to prevent escalation.
• Implements protocols for special precautions, suicide prevention, elopement risk, violence precautions, and environmental safety rounds.
• Demonstrates appropriate techniques for managing aggressive or unsafe behavior.
• Accurately documents observations, interventions, incidents, and care in the electronic health record (EHR).
• Communicates effectively with the interdisciplinary team regarding patient needs, risk factors, and progress.
• Participates in interdisciplinary treatment team meetings, shift reports, and clinical hand-offs.
• Participates in quality improvement activities and adheres to organizational policies, procedures, and regulatory standards.
• Demonstrates infection control practices and contributes to a clean, safe environment.
• Maintains professional boundaries and models respectful, trauma-informed interactions.
• Supports new team members during onboarding by demonstrating proper unit routines and protocols.
• Perform other duties as assigned to support the health, safety, and well-being of the individuals served.

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program : to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED