Behavioral Health Technician - Dearborn
About The Position
Transform Lives: Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician in Dearborn, Michigan! Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts scheduled during our hours of operation, 7am-7pm. Why Greenbrook? Meaningful Impact: Directly contribute to improving the lives of patients through innovative treatments. Competitive Compensation: Pay range starting at $20/hour, with final compensation determined based on education and experience. Comprehensive Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage. Growth and Development: Receive specialized training and certification in TMS and esketamine therapy. Collaborative Environment: Work alongside a supportive and dedicated team committed to exceptional patient care. Location: Will be based primarily based in our Greenbelt center but will be required to provide coverage in other area centers as needed. Reliable personal transportation is required to travel between centers. Your Role: Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort. Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures. Support operational efficiency: Understand and assist with insurance and billing processes as needed. What We're Looking For: Minimum Qualifications: High School Diploma or an Associate's Degree, and/or an equivalent clinical certification, combined with significant relevant work experience in patient care or in fast paced in-person patient care or customer care/service roles. Preferred Qualifications: Bachelor's Degree in a Human Services field; and at least the equivalent of one year of healthcare work or internship experience. Technical & Clinical Skills: Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD preferred). Strong communication skills (both verbal and written) required. Strong grasp appropriate patient/provider boundaries required. Knowledge of insurance payers and medical necessity guidelines (a plus). Physical & Other Requirements: Ability to stand for extended periods. Basic Life Support (BLS) certification (provided). Reliable personal transportation to travel between centers is required. Our Ideal Team Member: Proactive Collaborator: You take ownership, are flexible, find solutions, and communicate confidently with physicians and other clinic staff. Patient-Centered Professional: You prioritize patients, have strong integrity and work ethic, and offer professional feedback. Detail-Oriented: You are meticulous, organized, and consistently accurate, even with high workloads. Reliable Transportation: Reliable personal transportation is required for travel between centers.
Requirements
- High School Diploma or an Associate's Degree, and/or an equivalent clinical certification
- Significant relevant work experience in patient care or in fast paced in-person patient care or customer care/service roles
- Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD preferred)
- Strong communication skills (both verbal and written) required
- Strong grasp appropriate patient/provider boundaries required
- Ability to stand for extended periods
- Basic Life Support (BLS) certification (provided)
- Reliable personal transportation to travel between centers is required
Nice To Haves
- Bachelor's Degree in a Human Services field
- At least the equivalent of one year of healthcare work or internship experience
- Knowledge of insurance payers and medical necessity guidelines (a plus)
Responsibilities
- Administer TMS and esketamine treatments following clinical guidelines
- Meticulously monitor patient responses
- Administer and record psychiatric rating scales
- Proactively address patient discomfort
- Deliver empathetic and supportive care
- Maintain accurate EHR
- Manage patient scheduling, check-in, check-out, and financial procedures
- Understand and assist with insurance and billing processes as needed
Benefits
- 401(k) with company match
- Generous paid time off
- Comprehensive medical, dental, and vision coverage
- health insurance
- dental insurance
- vision insurance
- optional supplemental medical insurance
- health savings and flexible spending accounts
- company-paid life insurance and additional voluntary life insurance
- company-paid short term disability and long term disability insurance
- participation in a 401(k) savings and investment plan with company contribution
- paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time
- Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual
- If applicable and required under state law, the successful candidate will also be eligible for paid sick leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
