Burrell Behavioral Health-posted 3 months ago
Full-time • Entry Level
Columbia, MO
1,001-5,000 employees
Ambulatory Health Care Services

The Behavioral Health Technician I position is responsible for providing direct and supportive care to clients/patients. Duties generally include, but are not limited to, providing general oversight of day to day activities and at times, redirect of clients/patients; health monitoring (vital signs), intervene/respond to crisis and communicate with established treatment team, facilitate group education/structured activities, and/or transport clients/patients as needed. Behavioral Health Technicians are responsible for possessing a basic understanding of client/patient treatment plan, monitoring and documenting client/patient behavior and providing safe, therapeutic, and supportive environment for clients/patients.

  • Admit, supervise, monitor, transfer, and discharge clients/patients.
  • Ensure monitoring of vital signs, signs and symptoms of withdrawal, and possess knowledge to determine need for escalation to medical intervention when critical symptoms present.
  • Obtain and record vital signs and relevant medical symptoms per policy and/or as indicated by medical personnel when applicable.
  • Oversee medication administration per policy and procedure and as permitted by appropriate training certifications/permissions.
  • Adhere to all medication policies and work with trained nursing staff to ensure all medication policies are followed whether self-administered by client/patient or staff-administered when appropriate training permits.
  • Maintain accurate records of client medications and document the self-administration of medications by clients or staff administration of medications.
  • Monitor client self-administration of over the counter (OTC) medications, as well as the inventory and storage of OTC medications.
  • Properly document client's reported blood glucose level as indicated and maintain agency approved equipment per manufacturer's guidelines.
  • Report medication errors and/or medication discrepancies per agency policy and procedures.
  • Follow Medication Storage and Destruction Policy & Procedure.
  • Screen and monitor clients/patients for signs and symptoms of withdrawal to ensure that safety and recovery needs are being met (when applicable).
  • Facilitate client/patient supervision checks per policy and/or procedure or when indicated by a safety/precautions plan.
  • Encourage clients/patients to adhere to program expectations and rules in a trauma informed manner and communicate concerning behaviors to the treatment team and supervisor as soon as possible.
  • Participate as an active member of the treatment team by helping to identify client's strengths, needs, abilities and preferences.
  • Document and/or report at shift change and/or in client/patient record any exceptional behavior and/or areas of concerns related to client's behaviors/interactions.
  • Assist in admission/orientation process with regard to client rights and rules under the supervision of the assigned supervisor.
  • Facilitate urine collection, testing, lab send-offs, and document in the client record following policy and procedures.
  • Operate telephone system, record incoming messages accurately, place telephone calls as necessary or directed practicing good customer service skills and respond to crisis calls as necessary communicating with supervisor and/or treatment team in a timely manner.
  • Assist, educate, and redirect clients/patients in performing daily activities as needed.
  • Monitor client activities and document client activities occurring on shifts that are relevant to client's/patient's progress or behavior.
  • Ensure all clients/patients are accounted and present in scheduled activities.
  • Foster adaptive behavior in clients by encouraging positive social interaction and role-modeling a solution focused approached to issues of concern.
  • Ensure precaution protocols are adhered to and appropriate documentation occurs.
  • Assist in monitoring general health conditions of clients/patients facilitating communications with the supervisor or treatment team in a timely manner.
  • Prepare for and facilitate group rehabilitative support, education, recovery skills, or recreation groups as scheduled and assigned.
  • Provide client/patient transportation as needed to and from appointments.
  • Maintain a standard of behavior that is, at all times, consistent with Organization Code of Conduct and program philosophy.
  • Complete all mandatory trainings within the required time frame within State Regulatory/CARF Standards.
  • Attend staff meetings, treatment team meetings, training sessions, etc. as requested by supervisors.
  • Maintain a safe and clean environment by observing general rules of good housekeeping.
  • Report maintenance problems, broken or malfunctioning equipment, other mechanical safety concerns following established reporting procedures.
  • Be knowledgeable and adhere to all program policies and procedures.
  • Demonstrate interest in long term and short term goals and objectives of the organization.
  • Other duties as assigned by Leadership.
  • High School education OR equivalent and two (2) years responsible employment.
  • Experience in Human Services or related field preferred.
  • Must provide evidence that incumbent is free of infectious and contagious disease, such as TB, prior to beginning employment and annually thereafter.
  • Must be at least twenty-one (21) years of age to operate a company-owned vehicle.
  • Must be at least twenty-three (23) years of age to operate a company-owned fifteen (15) passenger van.
  • Bachelor's Degree, OR
  • MAADC I or II.
  • Become credentialed as a Level 1 Med Aid (LIMA) and be Insulin Certified within the first ninety (90) days in position.
  • Paid time off: full-time employees receive an attractive time off package to balance your work and personal life.
  • Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more.
  • Top-notch training: initial, ongoing, comprehensive, and supportive.
  • Career mobility: advancement opportunities/promoting from within.
  • Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.
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