Behavioral Health Technician - BHUC

Southeastern Integrated Care LLC•Lumberton, NC

About The Position

The Behavioral Health Technician – Behavioral Health Urgent Care (BHUC) provides recovery support, life-skills coaching, safety rounds, and incident reporting in a SUD/MH program. This position co-facilitates structured activities, documents objective observations in the EMR, and escalates clinical concerns to AP/QP/LP staff. The Behavioral Health Technician is a Paraprofessional responsible for providing Psycho-Educational and supportive therapeutic interventions that are intended to meet the mental health, developmental disability, and/or substance abuse needs of clients with significant functional deficits or who because of negative environmental, medical or biological factors, are at risk of developing or increasing the magnitude of such functional deficits. You will be responsible for providing essential expertise and consultation to the entire interdisciplinary healthcare team to promote a culture in which each individual’s point of view and preferences are recognized, understood, respected, and integrated into treatment, rehabilitation, and community self-help activities while serving as an advocate for clients.

Requirements

Must possess at a minimum High School Diploma/GED
At least 21 years of age
Valid driver’s license and acceptable driving record
Ability to work varied shifts
Strong verbal de-escalation, customer service, and milieu engagement skills

Nice To Haves

Experience SUD / MH settings preferred

Responsibilities

Conduct access control, safety rounds, and hazard checks; promptly escalate risks/emergencies to supervisory staff.
Maintain a safe, therapeutic milieu by monitoring client interactions, identifying potential safety concerns, and implementing appropriate de-escalation strategies.
Use de-escalation and crisis techniques per training; complete incident reports and follow chain-of-custody procedures when applicable.
Participate in shift handoffs and communicate objective observations to the treatment team.
Monitor and ensure the safety of patients in crisis
Provides preventive, developmental, and therapeutic interventions designed to direct client activities.
Use psychoeducation strategies and recovery interventions to support the individual
Take, record, and report out vital signs as ordered by medical staff
Communicate observations and recommendations effectively in written and verbal form
Assist with crisis interventions
Follow the service plan or clinical orders
Work independently and as a member of the team
Communicate effectively with the individual, staff, and others
Learn and apply recovery-oriented practices and person- centered approaches when working with an individual
Use psychoeducation strategies and recovery interventions to support a beneficiary with SUD;
Assist in skill building interventions;
Follow the PCP and clinical orders;
Participate in team meetings and provide input into the service planning process and or PCP
Other duties as assigned.
Complete objective, behavior-based notes in the EMR within required timelines (generally within 24 hours for billable encounters).
Maintain confidentiality under HIPAA/42 CFR Part 2 and program policy
Document incidents immediately per incident reporting policy.