Behavioral Health Technician (BHT) Manager

Pyramid Healthcare • Agawam, MA

3d • $54,000 - $59,000 • Onsite

About The Position

The Behavioral Health Technician (BHT) Manager is responsible for overseeing the daily operations, training, performance, and scheduling of the BHT team. This role ensures staff are well-trained, engaged, and aligned with client treatment goals while maintaining compliance, efficiency, and high standards of care.
The ideal candidate is an organized, hands-on leader who can provide clear direction, deliver constructive feedback, and foster a collaborative, accountable team culture.

Requirements

• High school diploma or equivalent required
• Valid Driver’s License required

Nice To Haves

• Previous supervisory or leadership experience preferred

Responsibilities

• Provide direct supervision and ongoing leadership to the BHT department
• Monitor staff engagement and performance through regular rounding and observation
• Develop and maintain BHT staff schedules, including cross-facility coverage to reduce overtime and improve efficiency
• Collaborate with clinical and leadership teams to support program development and daily programming
• Communicate clearly with staff through meetings and written communication logs
• Assist with onboarding and training of new BHT team members
• Develop and implement orientation, curriculum, and ongoing training programs
• Evaluate training needs, department performance, and system changes; recommend improvements
• Ensure documentation compliance within the department
• Assist in client crisis intervention using the least restrictive interventions necessary
• Coordinate transportation needs throughout the facility
• Attend treatment team meetings, shift change meetings, and company meetings
• Oversee confiscation procedures and inventory management of client belongings
• Partner with Human Resources in recruitment and interviewing of BHT candidates
• Participate in disciplinary processes and conduct performance evaluations
• Complete all required trainings and mandatory training hours
• Perform other duties as assigned
• Provide day-to-day guidance and management to Behavioral Health Technicians
• Supervise BHT Leads and other BHT Supervisors, as applicable
• Conduct daily facility rounding to ensure safety, structure, and quality of care
• Promote accountability, professionalism, and adherence to policies and procedures

Benefits

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED