BH Tech Lead

Pyramid Healthcare • Jacksonville, NC

4d • $18 - $19 • Onsite

About The Position

Pyramid Healthcare is hiring a Behavioral Health Technician (BHT) Lead for our outpatient program in Jacksonville, NC. This is a leadership role for an experienced BHT who wants to support staff, coordinate daily operations, and ensure high-quality client care in a structured outpatient setting.
If you have behavioral health experience and want to step into a lead role with growth potential, we want to hear from you.

Requirements

• High school diploma or GED
• 1+ year experience in behavioral health, substance use treatment, mental health, or healthcare
• Strong communication and documentation skills
• Ability to handle crisis situations calmly and professionally
• Knowledge of HIPAA and regulatory compliance standards
• Team leadership and problem-solving abilities
• Ability to stand, walk, and move throughout the day
• Lift up to 50 lbs and assist clients as needed
• Frequent use of hands and arms; occasional bending, kneeling, and crouching

Nice To Haves

• 2+ years behavioral health experience
• CPR, First Aid, and AED certification (or ability to obtain upon hire)
• Prior leadership or charge experience

Responsibilities

• Lead and support Behavioral Health Technicians during assigned shifts
• Provide coaching, guidance, and training to BHT staff
• Communicate client updates and shift handoffs to ensure continuity of care
• Assist with scheduling and staffing coverage
• Support new client intake and orientation
• Document client progress, incidents, and daily logs accurately
• Observe and document medication self-administration per protocol
• Coordinate and supervise therapeutic activities and programming
• Respond to behavioral crises and ensure client safety
• Maintain a clean, safe, and therapeutic environment
• Assist clients with daily living needs and dietary support
• Complete required trainings and maintain regulatory compliance
• Perform additional duties as assigned

Benefits

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED