Behavioral Health Tech Lead

Pyramid Healthcare•Asheville, NC

16h•$18 - $20•Onsite

About The Position

The Behavioral Health Technician Lead (BHT Lead) plays a key leadership role within the treatment team at Grace House. In addition to performing all core Behavioral Health Technician (BHT) duties, the BHT Lead provides shift-level oversight of clients and BHT staff, ensuring adherence to program policies, safety protocols, and therapeutic standards. This role serves as a primary point of communication between frontline staff and program leadership to promote consistency, quality care, and a positive treatment environment.

Requirements

High school diploma or equivalent required
Strong written, verbal, and interpersonal communication skills
Ability to assess situations, problem-solve, and make sound decisions
Ability to manage crisis situations and respond to potential safety risks
Working knowledge of federal, state, and regulatory compliance standards
Commitment to ethical practices and maintaining therapeutic boundaries
Frequent standing, walking, climbing stairs, reaching, and use of hands
Occasional sitting, stooping, kneeling, crouching, or twisting
Ability to lift up to 50 pounds occasionally and carry up to 25 pounds regularly
Vision requirements include close, distance, peripheral, depth perception, color vision, and focus adjustment
Local travel required; reliable personal transportation is necessary
Schedule based on operational needs

Nice To Haves

Minimum of 2 years of experience in behavioral health or general healthcare
CPR, AED, and First Aid certification preferred (or willingness to obtain)

Responsibilities

Provide on-shift leadership and guidance to Behavioral Health Technicians, ensuring all BHT responsibilities are carried out effectively
Communicate critical client and program information during shift transitions to ensure continuity of care
Assist with scheduling and coverage for the BHT team
Support and facilitate the intake and orientation process for new clients
Maintain accurate, timely, and compliant client documentation
Observe and document client self-administration of medications in accordance with policy
Coordinate and oversee daily client activities and programming
Support treatment plan objectives and respond to individualized client needs
Provide client transportation as required
Assess behavioral and emotional needs of clients and respond appropriately, including crisis intervention when necessary
Ensure a safe, clean, and orderly therapeutic environment
Assist with client dietary needs and meal coordination
Complete all required training in accordance with company policies and accreditation/licensing standards
Perform other duties as assigned
Provide training, coaching, and daily direction to the BHT team
Serve as a role model for professional conduct, therapeutic boundaries, and ethical care