Behavioral Health Support Specialist

The Salvation Army USA Central Territory•Omaha, NE

5h•$17

About The Position

Provide direct service to adult individuals who experience mental health/substance use issues and homelessness. Interact with program participants with empathy, dignity, and respect. Model social, communication, time management, organizational, problem solving and work ethic skills for residents. Willing to utilize trauma informed practices and have a philosophy that is client centered and recovery orientated. Mental Health Respite provides a safe, protected, supervised residential environment on a short-term basis. The intent of the service is to support individuals by providing linkages to needed behavioral health services and assist in transition back into the community.

Requirements

High school diploma or general education degree (GED) required.
An individual must be 19 years of age or older and able to perform each essential duty satisfactorily
Ability to be flexible and able to work on multiple projects or tasks simultaneously
The ability to access payroll, timekeeping and personal data via a web-based system.
Administrative skills to include utilization of standard office equipment, data entry, 10-key, attention to detail and filing.
Good communication skills both written and spoken, and ability to maintain effective working relationships.
Demonstrated ability to handle confidential matters and maintain appropriate professional boundaries.
Demonstrate sensitivity to the service population’s cultural and socioeconomic characteristics.
Must pass all applicable background checks.
Must possess a valid driver's license from the state in which you reside to operate TSA vehicle(this is not a required function for this position).
Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.
Must successfully complete Safe from Harm training within 90 days of hire, as established by The Salvation Army.
Staff hired for on-call position(s) must pick up a minimum of three (3) shifts per month, as applicable. On-call staff must also have availability for a minimum of three (3) additional shifts per month.
Attain Medication Aide Certification within 90 days of employment.
Attain CPR/First Aid Certification within 6 months of employment. Keep certification and update when required.

Nice To Haves

One to two years related experience preferred.

Responsibilities

Provide day to day care and ensure needs of individuals residing at Mental Health Respite are met.
Effectively promote, teach and assist individuals with skill building and daily living skills.
Assist individuals in planning and participating in group, social and recreational activities.
Complete and maintain required documentation to include as appropriate client intake paperwork.
Provide a safe environment to meet the individuals needs and enhance skill acquisition.
Monitor participants for warning signs of crisis and intervene to prevent crisis.
Deliver crisis intervention when needed by participant regarding personal, symptomatic, or system related issues.
Establish and maintain professional and productive working relationships.
Maintain open communication with co-workers through shift briefings and emails regarding staff, program, building and participant announcements, barriers, and progress.
Complete check of unit (sharps, doors locked, etc.) and participants’ whereabouts at beginning, end and throughout shift (hourly). Document findings in the appropriate setting.
Prepare and monitor meals for participants. This may be heating prepared food or cooking from ingredients in coordination with the posted menu.
Communicate with professionals and other supports of the participants through phone, fax, email, etc., to coordinate services or support systems in a professional, factual, accurate, and timely manner while upholding confidentiality.
Observe medications being taken by participants and complete appropriate documentation. Set up weekly medi-sets and set up monthly MORs for assigned participants.
Attend and participate in staff meetings and trainings as scheduled.
Administer brief assessment of participants wellbeing and make appropriate accommodations to assure safety.
Complete 12 hours of intensive on-going training per year based on program/participant population need such as Emergency Protective Custody training (EPC), Board of Mental Health (BOMH), Behavioral Health Diagnosis, symptomology and interventions annually.
Regular attendance at work is an essential function of the position.
Provide on call coverage as needed to include coordinated efforts to fill open shifts available schedule in accordance with unit staffing ratios per regulations.
All other duties as assigned.