Behavioral Health Support Specialist

Legacy Health•Portland, OR

5d•$21 - $30

About The Position

At Legacy, we’re dedicated to continually raising the bar on behavioral health care for our community members affected by mental illness. Our success depends on passionate, skilled people who share this commitment. If you excel in teamwork and enjoy supporting patients through exceptional administrative and customer service, consider joining us as a Behavioral Health Support Specialist and help us make a meaningful difference together.

Requirements

High school diploma or equivalent.
Six months of office/clerical experience is required
Proficient in understanding of medical and behavioral health terminology strongly preferred.
Demonstrated ability to perform detailed work accurately.
Expert communication skills required.
Ability to effectively communicate with licensed independent providers, social workers, and other health care professionals.
Excellent teamwork skills required.
Must be able to proficiently operate applicable computer systems.
Knowledge of legal proceedings as they apply to a behavioral health population.

Nice To Haves

Six months of office/clerical experience in a behavioral health setting is preferred.
Experience working with trauma informed care highly preferred.

Responsibilities

Participates with the health care team in delivering quality and customer focused health care to patients.
Provides administrative and clerical services for a behavioral health nursing unit(s).
Escorts and provides visitor management.
Manages legal status documentation and documents.
Communicates relevant information to the greater health care team.
Assists in supporting the unit leadership in scheduling appointments.
Assists with the patient belongings process.
Assists with collection and management of quality reporting.
Supports day to day unit operations.
Demonstrates critical thinking skills, high attention to detail and integrity.