Behavioral Health Specialist 1st shift

Keys to Change•Phoenix, AZ

5d•Onsite

About The Position

Become a Part of Something Big! Our mission at the Keys to Change campus is to create a safe, engaging, holistic community that empowers people to end their homelessness and create positive, long-term changes. We offer a dynamic work environment where your ideas and critical thinking skills will be valued and your contributions will directly influence the lives of those in need. We are looking for individuals who are ready to be part of something bigger than themselves, who want to challenge the status quo. At Keys to Change, your work will matter, your voice will be heard, and together, we will transform lives and strengthen communities Keys to Change is an Equal Opportunity Employer and offers an attractive health and benefits package for our employees, including Health, Dental, Long- and Short-Term Disability, and Life insurance (employee only), Paid Time Off, 403b, 8 Paid Holidays, and flexible schedule. Summary The Behavioral Health Specialist (BHS) works with individuals experiencing homelessness that have diagnosed or undiagnosed mental health concerns. In this role, you will work with various providers in the community that service this population to connect them to appropriate resources, address their concerns and provide crisis intervention when needed and provide follow up services to ensure individuals are getting connected to the services that they need.

Requirements

Behavioral Health Technician Certification REQUIRED.
Some College Credits in Human Services or related field; or equivalent combination of education and relevant employment experience.
2 years’ experience providing homeless services or mental health services.
A healthy knowledge of the mental health system and local healthcare resources and the ability to work with individuals with diverse needs.
Able to communicate clearly and professionally, work as a team player and at times, independently; the ability to multitask, work in a face paced environment and maintain a calm demeanor in high stress situations.
Ability to demonstrate personal responsibility and integrity, show initiative and an ability to work independently; with a sensitivity to cultural diversity, lifestyle issues is essential.
Superior written and verbal communication skills (Spanish a plus).
Demonstrated ability to communicate effectively and professionally with staff, clients/patients, and other external contacts.
Ability to handle sensitive material, maintaining the highest level of confidentiality and displaying sound judgment.
Valid Driver's License/Clean 3-year MVR
Mobility sufficient to conduct regular duties within a normal office environment.
Ability to lift up to 20 pounds in order to safely manage office supplies and equipment.

Responsibilities

Identify and triage clients who are experiencing/exhibiting signs or symptoms related to mental health.
Collecting and interpreting information in order to connect to appropriate services on Campus or within the community.
Perform clinical reconnections and work closely with the HSC’s Behavioral Health Coordinator (BHC) in regards to housing opportunities and clinical contact.
Monitoring clients progress and liaising with mental health/health professionals to adjust treatment plans.
Maintaining detailed notes for all clients within the HMIS database.
Liaising with patrol officers, social workers, community members, mental health providers as needed.
Constantly expanding your knowledge of psychiatric disorders by attending conferences, attending on-going trainings, and networking with other mental health professionals.
Observing the appropriate workplace and health and safety guidelines at all times.
Coordinate with hospitals and other healthcare facilities prior to discharge of mentally vulnerable individuals to ensure proper connections to resources.
Provide case management to mentally vulnerable clients identified through the Coordinated Entry system.
Connect clients to health care options including, but not limited to, Medicare, Medicaid, ALTCS and SMI evaluations.
Foster healthy and productive relationships with community partners including mental/medical providers, housing providers, and social service agencies.
Apply critical thinking skills and creativity in overcoming service barriers.
Other duties as assigned.