Behavioral Health Operations Director

Athra Systems • San Antonio, TX

1d • Remote

About The Position

Athra Systems is a behavioral health operations and provider services organization delivering comprehensive, scalable solutions across the full continuum of behavioral health care. We partner with hospitals, treatment centers, senior living communities, and specialty facilities to design, launch, and operate high-quality behavioral health programs. Our team is mission-driven, growth-oriented, and focused on operational excellence, clinical integrity, and measurable outcomes.
Position Overview: The Behavioral Health Operations Director is a senior leadership role responsible for overseeing the operational performance, scalability, and day-to-day execution of assigned behavioral health programs and service lines. This position reports directly to the Senior Vice President of Operations and works closely with executive, clinical, and administrative leadership. This role requires strong operational leadership, deep familiarity with behavioral health settings, and the ability to manage complexity across multi-site environments. The position requires up to 35% travel to support partner sites and program launches. When not traveling, this is a remote position. This position reports to the Senior Vice President of Operations of the company.

Requirements

• Bachelor’s degree in healthcare administration, business administration, or a related field required; Master’s degree preferred.
• Minimum of 4–6 years of progressive leadership experience in behavioral health operations.
• Demonstrated experience overseeing multi-site or multi-program behavioral health services.
• Strong working knowledge of behavioral health regulations, accreditation standards, and payer requirements.
• Proven ability to lead teams, manage change, and drive operational improvement.
• Excellent organizational, communication, and problem-solving skills.
• Ability and willingness to travel up to 35% of the time.

Nice To Haves

• Master’s degree preferred.

Responsibilities

• Operational Leadership & Oversight Provide operational leadership and oversight for assigned behavioral health programs, facilities, contracts, and service lines.
• Translate strategic direction from the Senior Vice President of Operations into actionable operational plans.
• Monitor day-to-day operations to ensure efficiency, consistency, and alignment with organizational goals.
• Identify operational gaps and implement process improvements to enhance performance and outcomes.
• Program Development & Performance Management Support the launch, expansion, and stabilization of behavioral health programs across inpatient, outpatient, residential, and specialty settings.
• Establish and monitor operational metrics, KPIs, and performance benchmarks.
• Ensure programs meet census, staffing, and service delivery expectations.
• Collaborate with clinical leadership to align operational processes with clinical best practices.
• Regulatory Compliance & Risk Management Ensure compliance with federal, state, and local regulations governing behavioral health services.
• Support accreditation readiness and ongoing compliance with Joint Commission, CMS, and other regulatory bodies.
• Identify operational risks and implement mitigation strategies.
• Staffing & Cross-Functional Collaboration Partner with clinical leadership, HR, credentialing, scheduling, and finance teams to support staffing models and provider coverage.
• Provide operational guidance and support to on-site leaders and managers.
• Foster strong communication and collaboration across clinical, administrative, and executive teams.
• Financial & Resource Management Support budget development, cost management, and resource allocation in collaboration with executive leadership.
• Monitor operational expenses and identify opportunities for efficiency and cost containment.
• Assist in contract implementation and operational execution of partner agreements.
• Stakeholder & Partner Engagement Serve as an operational point of contact for internal teams and external partners.
• Support relationship management with hospital partners, facility leadership, and key stakeholders.
• Participate in executive and partner meetings as needed to represent operational initiatives and performance.

Benefits

• Competitive salary commensurate with experience
• Comprehensive benefits package including medical, dental, vision, life, and AD&D insurance paid for by the company for the employee.
• Unlimited paid time off
• Professional growth opportunities within a rapidly expanding organization

What This Job Offers

• Job Type: Full-time
• Career Level: Director