Behavioral Health Office Specialist

Beyond Expectation, LLC • Las Vegas, NV

39d

About The Position

Behavioral Health Office Support/ Receptionist with little to no 'job hopping.' This position is responsible for screening telephone calls and e-mails, accepting payments, insurance verification, eligibility, and scheduling psychotherapy (office and telehealth) appointments. Must have the ability to multi-task and work in a fast-paced environment while maintaining exceptional customer service.

Requirements

• Strong written, computer, and communication skills.
• Excel, Word, OneDrive, Telehealth and VIP Phone technologies.
• Knowledgeable about HIPPA compliance.
• Knowledgeable of Behavioral Health basic office practices.
• Positive attitude and a strong work ethic is a must.
• Must be friendly, energetic, and willing to provide a helping hand.
• Must have desire to take ownership in overseeing the effectiveness of the day-to-day operation of excellent customer service for the patients, providers and referring community partners.
• Ability to integrate marketing skills with basic office practices.
• Bilingual Spanish/English
• High School Diploma or GED

Nice To Haves

• Associate Degree preferred.

Responsibilities

• Screening telephone calls and e-mails
• Accepting payments
• Insurance verification
• Eligibility
• Scheduling psychotherapy (office and telehealth) appointments
• Maintain & update patients' confidential Electronic Health Records (EHR)
• Overseeing the effectiveness of the day-to-day operation of excellent customer service for the patients, providers and referring community partners

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED