Behavioral Health Office Representative - St. Petersburg

Baycare Health System • Saint Petersburg, FL

301d

About The Position

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence. This position is full time Monday-Thursday - 7:30 AM - 4:30 PM and Friday 7:30 AM - 1:00 PM and is located in St. Petersburg.

Requirements

• High School or Equivalent
• 1 year - Office Related
• Customer service, interpersonal, critical thinking
• Written and verbal communication
• Works independently and with a team
• Organization, administrative and clerical skills

Responsibilities

• Greets, registers and checks in patients
• Obtains and updates patient information
• Schedules patient appointments and assists with patient inquiries; may arrange for additional services
• Collects and posts payments, and assists with patient billing questions
• Ensures completion of all encounter documentation prior to check out
• Accepts transfers from other facilities according to established guidelines
• Schedules patients with appropriate provider, answers phones and responds within time frames defined by departmental guidelines
• Obtains complete and accurate patient registration information according to department standards
• Reviews and confirms all registration information is accurate at each appointment and makes any required updates
• Consistently reviews cancellation, displaced patients, and appointment requests worklist throughout the day
• Reviews daily schedules for availability and coordinates with onsite supervisor to ensure providers' schedules are at capacity.

Benefits

• Health
• Dental
• Vision
• Paid time off
• Tuition reimbursement
• 401K reimbursement
• Yearly performance appraisals and team award bonus
• Community discounts and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED