Behavioral Health Navigator
About The Position
SUMMARY: Supports the clinical and Medicaid Accountable Entity (AE) programs by providing care navigation for patients with behavioral health needs, substance use disorders and/or social needs that impact patient health and wellbeing. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate
Responsibilities
- Triages patient identified needs including social barriers to health and substance use disorder in order to coordinate and track referrals to community-based organizations (CBO)
- Coordinates and tracks behavioral health referrals to internal and external behavioral health clinicians and resources
- Maintains extensive knowledge of community-based organizations, external resource availability, and eligibility guidelines for each
- Facilitates transportation eligibility, scheduling, and other logistics for patients
- Performs triage of notifications from CBOs and alerts appropriate clinical staff
- Collects and updates the release of information (ROI) documentation to ensure coordination of patient care between organizations
- Participates in interdisciplinary care conferences with primary care providers and other care management teams to collaborate on an individualized plan of care
- Assists with clinical administrative support to Brown Health Medical Group Primary Care's Medicaid AE program
- Participates in Behavioral Health and AE team meetings
- Documents appropriately and in a timely manner in the electronic health record
- Complies with federal and local confidentiality laws, including HIPAA, ensuring patient privacy
- Adheres to Brown Health Medical Group Primary Care guidelines and policies for protecting patients' demographic, clinical and financial information
- Performs other job-related duties as assigned
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
