Behavioral Health Medical Assistant/Patient Service Rep
About The Position
Exciting opportunity to join a fast-paced medical team within a growing federally qualified community health center. HealthFirst Family Care Center, Inc. “The Heart of Our Community” provides comprehensive services including adult/pediatric medical care, health education, health assessment and screenings, gynecology, cardiology, behavioral health, substance use treatment, and adult/pediatric dental care. We are currently seeking a motivated, Full-Time (40 Hours Per Week) Behavioral Health Medical Assistant/Patient Service Rep that enjoys working with culturally diverse children and families in providing comprehensive patient care. Behavioral Health Medical Assistant/Patient Service Rep Summary: This position is responsible for patient assessment, treatment, and general care for the patients’ visit; vital signs processing; assist primary care provider in all aspects of patient care including examinations, and procedures; registering existing and new patients according to policies and procedures that facilitate patient flow, patient information, co-payment collection, insurance verification; provide reception, patient registration and Medical Records services that support the operation of the health center; answer incoming phone calls. Schedule: Mon – Thurs 8:00 am – 5:30 pm; Fri: 8:00 am – 12:00 pm Pay Range: $21.31 – $24.13 per hour The pay range represents HealthFirst’s good faith estimate for this role at the time of posting, in compliance with applicable laws. Final compensation will be determined based on several factors such as relevant experience, education, skills, internal equity, market conditions, and budget considerations. Candidates with less direct experience may be placed at the lower end of the range, while those with more significant or specialized experience may be considered at the higher end.
Requirements
- Successful completion of a Medical Assistant Program required.
- High School Diploma or equivalent.
- Maintain current certification in CPR at the healthcare provider level of the American Heart Association.
- Must submit a CORI release form and demonstrate proof of being free from disqualifying information.
- Ability to maintain an organized work area and work collaboratively as a member of a team.
- Must possess excellent oral and written communication skills and time management skills to effectively communicate with patients.
- Ability to handle confidential information in a professional manner.
Nice To Haves
- Health Information, Medical Office or Medical Secretary certificate preferred.
- Experience with Electronic Medical Records (EMR), specifically EPIC, preferred.
- Bilingual skills (English, Spanish/Portuguese) preferred.
Responsibilities
- patient assessment
- treatment
- general care for the patients’ visit
- vital signs processing
- assist primary care provider in all aspects of patient care including examinations, and procedures
- registering existing and new patients according to policies and procedures that facilitate patient flow, patient information, co-payment collection, insurance verification
- provide reception, patient registration and Medical Records services that support the operation of the health center
- answer incoming phone calls
Benefits
- 3.2 weeks of paid time off (PTO), 3 personal days, and 11.5 paid holidays
- employer contributed health, dental, vision, life insurance, long term disability and retirement contributions
- voluntary flexible spending accounts and disability/critical illness coverage
- employee discounts, referral program, reimbursable licensing fees, tuition reimbursement, and continuing education credits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
51-100 employees
