Behavioral Health Manager (Bilingual)

Mission Neighborhood Health Center•San Francisco, CA

10d•$110,568 - $122,094

About The Position

The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve. We are seeking an experienced Behavioral Health Clinician to support our unhoused drop-in clinic. The ideal candidate brings supervisory and management experience, and a strong passion for serving Latinx and immigrant communities. This clinician should have experience in a primary care or substance use treatment setting, providing both mental health and substance use services. Please note: This role requires applicants to be bilingual in English and Spanish. This position reports to the Director of Behavioral Health and Substance Use Counseling and is a Regular, Full Time, Exempt role with a starting yearly salary range of $110,568 - $122,094 with full benefits. Primary Objective: Provide clinical care and leadership for behavioral health services at the Resource Center, including direct patient treatment, crisis intervention, and oversight of behavioral health staff and programs. Ensure quality, compliance, and effective service delivery through evidence-based practices and administrative management. Work collaboratively with other care team members (PCP, RN, Case Managers) to promote positive health outcomes.

Requirements

Master's in social work, Masters in Marriage & Family Therapy, or Doctorate in Psychology from an accredited institution
Current LCSW, LMFT, or Psychologist license in California
Bilingual in English and Spanish
Two years post-licensure clinical experience
Three years of supervisory experience
As a condition of employment, all candidates are required to meet specific immunization standards. Documentation of current immunizations, including Varicella, TDAP, COVID-19, MMR, and Hepatitis B, as well as TB test results valid within the last two (2) years must be submitted before the start date. Failure to provide this documentation may result in a delayed start or withdrawal of the job offer.

Responsibilities

Provide Psychosocial Assessments focusing on the patient’s present situation, including medical, mental health, substance use, socio-economic, current needs, and relevant information from the patient’s history.
Performs crisis interventions and risk assessments for suicide and danger to others due to mental illness or grave disability.
Utilizes a participant-centered, strength-based model of services, provides insight-oriented, behavior modifying, and/or supportive psychotherapy to individuals and groups of patients.
Uses evidenced-based models for treatment, including but not limited to: CBT, solution-focused therapy, harm reduction, motivational interviewing, and health psychology.
Utilizes screening tools (PHQ-9, GAD-7, SBIRT) as appropriate to triage levels of acuity and level of care needed for mental health and substance use treatment services.
Assists patients with symptom/issue reduction (e.g. insomnia, anxiety, depression, and post-trauma symptoms, stress management, emotional dysregulation).
Provides health and behavior assessment and intervention to patients with chronic disease or other health problems that are having difficulty managing their disease due to psychological, behavioral, cognitive, or social factors.
Responsible for the behavioral health services department at our Resource Center site.
Supervises and directs the work of behavioral health staff including clinicians, substance use counselors and case managers.
Monitors and provides oversight of behavioral health contracts, evaluating program effectiveness, ensuring timely reports and assuring compliance with federal, state and county requirements.
Leads quality management efforts focused on behavioral health metrics; oversees the peer review process, privileging and credentialing of behavioral health staff.
Monitors utilization and productivity for behavioral health services and sets department expectations and goals.
Develops reports as required by funding sources and quarterly qualitative and quantitative reports of the behavioral health programs for the executive team.

Benefits

Employee incentive program of up to $4,000 every year
Annual 4% COLA increase
401(k) retirement savings plan includes a company contribution
Vacation: 2 weeks annually (increases to 3 weeks after 5 years, and 4 weeks after 8 years)
Paid educational leave: 40 hours annually
Medical insurance: zero out-of-pocket expense under the base plan
Dental and vision insurance provided at no cost to the employee
Life insurance includes a free basic policy with an optional voluntary plan
Paid time off includes 12 paid holidays, a birthday holiday, two floating holidays and 12 sick days per year
Flexible spending accounts for health and dependent care expenses
Commuter benefits