Behavioral Health Licensed Practical Nurse (LPN) Transfer Center, Remote

Lifepoint Health • Louisville, KY

5h • Remote

About The Position

Lifepoint Health is a diversified healthcare delivery network with facilities coast to coast, driven by a profound commitment to prioritize employee well-being. As a Behavioral Health Transfer Center LPN, you will join a team dedicated to making communities healthier. Our Access Point Behavioral Health Transfer Center serves as a centralized hub for coordinating timely and appropriate placement of individuals in need of acute behavioral health care. Operating 24/7, the center streamlines the transfer process by assessing clinical needs, verifying bed availability, and arranging transportation to ensure patients receive the right level of care without delay across 18 locations. Staffed by a team of 31 experienced mental health professionals, including clinicians, nurses, EMTs, and case managers, we serve as a liaison between referring facilities, facilitating over 6,000 transfers per month. Our goal is to reduce waiting times, prevent care gaps, and ensure seamless transitions for patients experiencing mental health or substance use crises. This role offers the opportunity to work remotely in a dynamic, fast-paced, and mission-driven environment.

Requirements

• Active Compact LPN License
• 3+ years of clinical experience in Behavioral Health or ED (EmPath Unit) / Critical Care experience with Behavioral Health patients
• High-speed internet access (minimum: 50 Mbps upload / 100 Mbps download)
• Excellent communication skills and a commitment to patient-centered care
• Demonstrates knowledge of regulatory requirements, EMTALA, Lifepoint Health Ethics and Compliance policies, and quality initiatives.

Responsibilities

• Screen and coordinate patient admissions and transfers from hospitals and clinics
• Use clinical decision-making and approved criteria to ensure the proper level of care
• Collaborate with intake teams, physicians, nursing staff, and hospital departments to facilitate timely and appropriate placements
• Monitor patient flow, track delays, and help improve access processes for better outcomes
• Serve as a key liaison between facilities, patients, families, and providers — ensuring compassionate and efficient service
• Navigating referrals submission to final acceptance in critical time (45 minutes)
• Ensure compliance with EMTALA, Lifepoint Health policies, and quality standards.
• Demonstrates strong clinical judgment, critical thinking, and the ability to multitask in a high-volume setting typing 30-40 wpm

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
• Opportunity to impact lives at a critical access point in care
• Supportive leadership and career development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree