Behavioral Health Liaison Supervisor

Community Behavioral Health. • Philadelphia, PA

1d

About The Position

The Behavioral Health Liaison Supervisor is responsible for supervising a team of Behavioral Health Liaisons (BHLs) as it relates to their respective functions at CBH and off-site locations. The Behavioral Health Liaison Supervisor coordinates the referral, admission, discharge and aftercare coordination process for assigned CBH members across various service systems. Essential Functions: Build and maintain a strong functional team through effective recruiting, training, performance management, coaching, team building and succession planning. Review caseloads, provide guidance on cases as needed and ensure agency policies and procedures are followed. Provide case coverage as needed. Facilitate and participate in interagency team meetings with providers, members and other system personnel. Maintain and update member and provider information as necessary. Schedule and facilitate provider site visits to build a collaborative relationship and to ensure knowledge of community resources. Monitor monthly team data for continuity of operations

Requirements

• Education: Bachelor’s degree in Social Work or related field
• License/Certification: PA Child Abuse Clearance required
• Relevant Work Experience: Minimum of 3 years of experience providing direct service in the behavioral health field, preferably in a leadership role
• Skills: Strong understanding of adult and children’s behavioral health systems and all levels of care
• Skills: Strong interpersonal and verbal and written communication skills
• Skills: Proficient with Microsoft Office, specifically Word and Excel, and able to type at least 20 words per minute
• Skills: Ability to work independently
• Skills: Compliant with HIPAA regulations

Responsibilities

• Build and maintain a strong functional team through effective recruiting, training, performance management, coaching, team building and succession planning.
• Review caseloads, provide guidance on cases as needed and ensure agency policies and procedures are followed.
• Provide case coverage as needed.
• Facilitate and participate in interagency team meetings with providers, members and other system personnel.
• Maintain and update member and provider information as necessary.
• Schedule and facilitate provider site visits to build a collaborative relationship and to ensure knowledge of community resources.
• Monitor monthly team data for continuity of operations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level