Behavioral Health Intake Specialist (LCSW)

Solace

83d

About The Position

As a Behavioral Health Intake Specialist, you will be instrumental in setting the tone for a patient’s journey at Solace. You will conduct intake assessments for new patients, obtaining relevant patient history and clinical information to ensure they are set up for success once they get started with a Solace advocate for ongoing support. Reporting directly to our Director of Behavioral Health, you will be pivotal in shaping this new service offering at Solace. Your feedback will be critical as we iterate on the services and build toward scalability.

Requirements

• Active, unrestricted licensure as a clinical social worker (LCSW) in the state of California; holding additional state licenses is a strong plus
• 3+ years of independent practice
• Deep understanding of the DSM-5 diagnostic guidelines
• Experience with patients who have medical complexity in addition to behavioral health needs
• A willingness to give feedback and practice in an iterative setting
• A willingness to roll up your sleeves and help out beyond direct patient care
• Prior startup experience is a plus; prior experience working at a tech-forward clinical startup is a massive plus; comfort working autonomously is a necessity
• Applicants must be based in the United States

Responsibilities

• Perform intake evaluations in accordance with Solace’s guidelines, gathering clinical information including a patient’s chronic conditions, behavioral health conditions, and health-related social needs
• Maintain accurate, complete, timely, and compliant documentation
• Work closely with the Director of Behavioral Health to provide feedback about processes and procedures, and work to establish new processes and best practices
• Participate in interdisciplinary meetings with clinical operations, product, and other verticals in the organization
• Operate as a behavioral health subject matter expert on the team, supporting Solace patient advocates who are working with behaviorally complex patients
• Provide input on platform enhancements, clinical decision support, and other tools required to enable this new service

What This Job Offers

• Education Level: Master's degree