Behavioral Health Intake Coordinator
Nationwide Children's Hospital•Columbus, OH
1d
About The Position
Coordinates and assists in the provision of Behavioral Health resources and services to clients.
Requirements
- Bachelor’s Degree in psychology, social work or related field, required.
- Strong skills in customer service, process improvement, data entry, and advanced computer skills, required.
- Behavioral health or customer service experience, required.
Nice To Haves
- Proficiency with EPIC and the NCHBH system,preferred.
Responsibilities
- Assists families in determining needed resources and services through a screening and triage process.
- Answers questions and concerns of families and provides service referrals and scheduling.
- Gathers referral and pre-admission information and completes all pre-admission data entry.
- Identifies emergent or complex cases and seeks clinical review prior to finalizing the referral.
- Collaborates with interdisciplinary teams to ensure efficient resource and scheduling services.
- Utilize Electronic Medical Record and Scheduling software to assess the demand for services and the ability of current service capacities to meet the community’s needs.
- Maintains confidentiality of all clinical and administrative information consistent with agency policy.
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What This Job Offers
Job Type
Full-time
Number of Employees
5,001-10,000 employees
