Behavioral Health/EAP Clinician I - Afterhours

Elevance Health • Colorado Springs, NV

9d • $60,000 - $103,500 • Remote

About The Position

Please note: The successful hire will hold an independent clinical licensure. Work hours - 2 shifts available (all times Eastern) Shift 1: Monday/Thursday: 6pm - 2:30am Friday: 6pm - 10pm Saturday/Sunday: 8am - 6:30pm Shift 2: Monday/Tuesday/Wednesday: 6pm - 2:30am Saturday/Sunday: 8am - 4:30pm Work location - Virtual This role enables associates to work virtually full-time, with the exception of required in-person training sessions (when indicated), providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Behavioral Health/EAP Clinician - Afterhours is responsible for providing Behavioral Health and Employee Assistance services to up to approximately 10 million lives. Primary duties may include, but are not limited to: Supports Employee Assistance Program (EAP) service department by responding to initial customer contacts and request for services; receives client request, assesses situation, determines appropriate course of action. Provides telephone and or on-site support for crisis intervention, assessment, short term problem resolution and referral to appropriate provider(s). Manages Critical Incident Stress Debriefing requests. Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan. Manages shared mailbox that is used by clients and external vendor to forward information that must be reviewed and placed in documentation system.

Requirements

• Requires a HS diploma or equivalent and a minimum of 3 years of direct psychiatric and/or substance abuse experience; or any combination of education and experience, which would provide an equivalent background.
• Current unrestricted license such as (but not limited to) LPC (as allowed by applicable state laws), LCSW, LMSW, LMFT, LMHC, or Licensed Professional Counselor, in applicable state(s) required.

Nice To Haves

• MA/MS preferred.

Responsibilities

• Supports Employee Assistance Program (EAP) service department by responding to initial customer contacts and request for services; receives client request, assesses situation, determines appropriate course of action.
• Provides telephone and or on-site support for crisis intervention, assessment, short term problem resolution and referral to appropriate provider(s).
• Manages Critical Incident Stress Debriefing requests.
• Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan.
• Manages shared mailbox that is used by clients and external vendor to forward information that must be reviewed and placed in documentation system.

Benefits

• In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees