Behavioral Health Crisis Manager

Hartford HealthCare • Warner Robins, GA

6d

About The Position

Work Shift: Conducts thorough assessments to evaluate clients' mental health status, behavioral issues, and psychosocial needs, utilizing standardized risk assessment tools and techniques to gather comprehensive information. Collaborates with patients, families, community support, and healthcare providers to develop individualized care plan based off assessment and tailored to both medical and psychosocial needs. Communicates and collaborates with those included in patient care team including but not limited to Physicians, unit nurses, social workers, security personal, and outside hospitals and agencies to coordinate and expedite the patient through the continuum of care management. Provides immediate crisis intervention, including de¬ escalation techniques, brief counseling, safety planning to help stabilize patients experiencing acute psychiatric crises, including but not limited to those with suicidal ideation, severe anxiety, psychosis, or substance induced issues. Educate and provide guidance to patients and their families about mental health conditions, assessment and treatment process, and available community resources. Facilitate referrals and/or resources to appropriate inpatient of outpatient mental health services ensuring smooth transition of continued care to address individualized needs. Maintain accurate and timely documentation of patient assessments, treatment plans, and outcomes in compliance with the hospital policies and regulatory standards in the electronic medical record (EMR) system. Advocate for patient's needs and rights, ensuring patients are given culturally competent and respectful care within the healthcare system. Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at [email protected]. Please note that one week's advance notice is preferred. Scheduled Weekly Hours: 40 FTE: 1 Expanded Work Shift: On Call: We’re pleased to announce that Emory Healthcare and Houston Healthcare have joined forces to better serve our communities and strengthen our mission. This integration marks an exciting step forward, combining our shared values and complementary strengths. What This Means for Job Seekers While our organizations are integrating, each will continue to operate separate hiring processes for the time being. That means if you’re interested in a position at Emory Healthcare, please apply through Emory Healthcare’s careers website: http://www.emoryhealthcare.org/careers. We’re committed to a smooth transition and will keep you informed as we align our operations. Thank you for your interest in joining our teams—we’re excited about what the future holds. We’re committed to a smooth transition and will keep you informed as we align our operations. Thank you for your interest in joining our teams—we’re excited about what the future holds. Houston Healthcare is the premier health organization in Middle Georgia, serving as a cornerstone for health and wellness for the community since 1960. Strategically positioned to connect people, community, and quality care, Houston Healthcare is a caring health system, dedicated to excellence today and tomorrow. With two main hospitals and 7 separate campuses, HHC’s combined capacity of 282 beds serves over 300,000 patients in Houston County and surrounding communities annually.

Requirements

• Must have a Masters in Social Work, Psychology, Counseling, or related field from an accredited institution.
• 2 years recent experience in behavioral health setting preferred, 3 years recent healthcare experience preferred, experience in Acute Care setting preferred.
• LCSW or LPC license in the state of Georgia required.
• Must have working knowledge of software/Eemr applications.
• Must meet all quality and productivity expectations and successfully complete yearly competencies.

Nice To Haves

• ACM
• CCM preferred.

Responsibilities

• Conducts thorough assessments to evaluate clients' mental health status, behavioral issues, and psychosocial needs, utilizing standardized risk assessment tools and techniques to gather comprehensive information.
• Collaborates with patients, families, community support, and healthcare providers to develop individualized care plan based off assessment and tailored to both medical and psychosocial needs.
• Communicates and collaborates with those included in patient care team including but not limited to Physicians, unit nurses, social workers, security personal, and outside hospitals and agencies to coordinate and expedite the patient through the continuum of care management.
• Provides immediate crisis intervention, including de¬ escalation techniques, brief counseling, safety planning to help stabilize patients experiencing acute psychiatric crises, including but not limited to those with suicidal ideation, severe anxiety, psychosis, or substance induced issues.
• Educate and provide guidance to patients and their families about mental health conditions, assessment and treatment process, and available community resources.
• Facilitate referrals and/or resources to appropriate inpatient of outpatient mental health services ensuring smooth transition of continued care to address individualized needs.
• Maintain accurate and timely documentation of patient assessments, treatment plans, and outcomes in compliance with the hospital policies and regulatory standards in the electronic medical record (EMR) system.
• Advocate for patient's needs and rights, ensuring patients are given culturally competent and respectful care within the healthcare system.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees