Behavioral Health Crisis Care Manager / LCSW / LPC

Emory Healthcare•Lithonia, GA

16h•Onsite

About The Position

At Emory Healthcare, the Behavioral Health Crisis Care Manager role offers a professional journey with comprehensive health benefits, student loan assistance, family-focused benefits, wellness incentives, and ongoing mentorship and leadership programs. This position involves conducting client assessments, developing individualized care plans in collaboration with patients, families, and healthcare providers, and ensuring interdisciplinary communication. Key responsibilities include providing immediate crisis intervention, educating patients and families on mental health conditions and resources, and facilitating discharge planning and referrals. The role also requires maintaining accurate documentation, advocating for patient needs, participating in professional development, and adhering to hospital policies and safety protocols.

Requirements

Must have a Masters in Social Work, Psychology, Counseling, or related field from an accredited institution.
LCSW or LPC license in the state of Georgia required.
Must have working knowledge of software/Eemr applications.
Must meet all quality and productivity expectations and successfully complete yearly competencies.

Nice To Haves

1 year recent experience in behavioral health setting preferred
3 years recent healthcare experience preferred
Experience in Acute Care setting preferred.
ACM, CCM preferred.

Responsibilities

Conduct thorough assessments to evaluate clients, mental health status, behavioral issues, and psychosocial needs, utilizing standardized risk assessment tools and techniques to gather comprehensive information.
Collaborate with patients, families, community support, and healthcare providers to develop individualized care plan based off assessment and tailored to both medical and psychosocial needs.
Communicate and collaborate with those included in patient care team including but not limited to Physicians, unit nurses, social workers, security personal, and outside hospitals and agencies to coordinate and expedite the patient through the continuum of care management.
Provide immediate crisis intervention, including de-escalation techniques, brief counseling, safety planning to help stabilize patients experiencing acute psychiatric crises, including but not limited to those with suicidal ideation, severe anxiety, psychosis, or substance induced issues.
Educate and provide guidance to patients and their families about mental health conditions, assessment and treatment process, and available community resources.
Facilitate referrals and/or resources to appropriate inpatient of outpatient mental health services ensuring smooth transition of continued care to address individualized needs.
Maintain accurate and timely documentation of patient assessments, treatment plans, and outcomes in compliance with the hospital policies and regulatory standards in the electronic medical record (EMR) system.
Advocate for patients needs and rights, ensuring patients are given culturally competent and respectful care within the healthcare system.
Participate in professional development opportunities including workshops, seminars, and conferences to stay current with best practices and regulatory requirements, providing leadership and guidance of knowledge to other healthcare support team to ensure best patient care.
Adhere to ethical business practices including all hospital policies, procedures, safety protocols, infection control, and patient confidentiality in order to provide quality improvement initiatives and safe, therapeutic care.