The Behavioral Health Coach, guided by the treatment team's direction and supervision, delivers direct and impactful therapeutic interventions to patients and their families, empowering them to achieve their treatment goals. This role collaborates with clinicians, patients, families, healthcare providers, insurers, community resources, and all relevant stakeholders to deliver comprehensive services, coordinate care, develop effective transition plans, and advocate for patients' well-being. Essential Functions Works under identified licensed mental health professional and actively participate in required supervision through scheduled meetings, consultations, and chart reviews as indicated. Demonstrates expertise to role-model trauma-informed care to establish strong patient relationships, interpret behaviors, and respond effectively to patient needs. Collaborates with clinicians to develop, model, and implement interventions for patients with moderate to severe behavioral and emotional problems. Facilitates interventions with patients and families to promote goal setting, skill building, co-regulation, and family education in line with the care plan. Builds strong therapeutic rapport to enhance treatment engagement, using behavioral health expertise. Identifies, anticipates, and diffuses crisis situations; works to manage difficult patient behaviors and ensures safety. Covers on-call responsibilities in accordance with program standards and rotation schedule. Observes, documents and reports patient behaviors, engagement, and organization to the treatment team to inform patient care strategies. Completes timely and accurate documentation compliant with all regulatory and procedural requirements in the medical record. Meets productivity standards and expectations. Satisfies all Intermountain Health requirements regarding procedural, operational, and compliance training and updates. Performs other duties as assigned. Skills Child development Behavioral Health Customer Service Interpersonal Communication Trauma informed care Family Education Psychoeducation Patient care Cultural communication Documentation
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Job Type
Full-time
Career Level
Entry Level
Number of Employees
11-50 employees