Behavioral Health Clinician

South Shore Health•Norwell, MA

23h•$67,000 - $95,800

About The Position

This position works with patients, families, staff and outside agencies in an effort to facilitate or recommend appropriate referrals or preventative services, treatment and support for patients or others with mental health, alcohol, drugs or substance abuse issues. This position evaluates psychiatric patients in the Emergency Department and makes recommendations to the Emergency Department providers as to the disposition of those patients. This position reports directly to the Manager of Behavioral Health Services

Requirements

Master's Level Clinician skilled in the Assessment, Diagnosis and Disposition of Behavioral Health patients
Knowledgeable about services available to Behavioral Health Patients
Ability to read, write and speak English
Computer skills are essential
Licensed Certified Social Worker - Board of Registration of Social Workers (Massachusetts), Licensed Independent Clinical Social Worker - Board of Registration of Social Workers (Massachusetts), Mental Health Counselor - Board of Registration of Allied Mental Health and Human Services Professions (Massachusetts)

Responsibilities

Collaboration and coordination with the Emergency Service Provider or Mobile Crisis Interviention Team that evaluates patients in the Emergency Departments.
Competent in face to face private, confidential interviews with patients, families or collaterals to assess the needs of patients based on referrals directed by the Emergency Department physicians/staff.
Documents the initiation of these referrals in the patient's medical record.
Confers with related health professionals in relation to the need for interdisciplinary information sharing and treatment planning. Uncovers barriers to care and develops an effective plan for alleviating these barriers to care for the safety and over all well-being of the patient.
Provide individualized psychotherapy, supportive counseling and group therapy as needed
Responsible for documenting assessments, interventions, plans and related to the patient's confidential medical record in accordance with HIPPA, industry, and compliance standards
Educate PCP's and clinical staff on alternative care management options
Demonstrate effective communications skills with patients, families, staff, providers and outside agencies.
Provide education/consultation as needed to other mental health care team members and to health care consumers
Maintain current up to date knowledge of regulatory requirements.
Actively maintain a valid license to practice behavioral health independently in the state of MA
Initiate & follow through with necessary patient contact, support and administrative functions to ensure appropriate quality initiatives.
Participates in and or represents the hospital in Community Health initiatives and the administration of various grants for Federal, state, local and private agencies working with the hospital for the benefit of the patients. Assist in meeting all grant and imitative criteria and requirements.
Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment.
Commits to recognize and respect cultural diversity for all customers (internal and external)
Provides culturally competent care
Communicates effectively with internal and external customers with respect to differences in cultures, values, beliefs and ages, utilizing diversity and interpreter services when needed.
Serve as a liaison with other service providers or community supports for the continuous improvement of services to patient and their families
Provide education and support for clients to engage in their care, improve health literacy and/or change their health behaviors (e.g., diet, medication adherence, compliance with doctor's visits)
Collaborates with the Physician and clinical staff to identify high risk medical/social management patients
Participates in continued learning and possess a willingness and ability to learn and utilize new technology and procedures that continue to develop in their role and throughout the organization.
Embraces technological advances that allow us to communicate information effectively and efficiently based on role.
Educate patients regarding managed care and Medicare processes/regulations, coordinate discharge/follow up activities and perform home visits or meet patients in their community settings to ensure that they complete their insurance paperwork and have access to the appropriate healthcare services and community supports
Make referrals to community agencies when appropriate
Identify potential legal or risk management issues and discuss with their supervisor.
Participate in continuing education programs that are relevant to job functioning
Act as a patient advocate and perform other duties as assigned
Supports others in the department and provides help and assistance when possible
Regularly attends and participates in team and or departmental meetings and activities
Keeps others in the department informed of relevant information
Establishes and maintains effective working relationships
Ensures that the dignity of the patient/customer/employee is maintained at all times
Abides by and upholds the hospitals service excellence standards