Behavioral Health Clinical Manager

University of Iowa • Iowa City, IA

13h

About The Position

The Office of Student Affairs and Curriculum in the Carver College of Medicine (CCOM) is seeking a Director for the Medical Student Counseling Center. This position provides direction and leadership to enhance the emotional and behavioral health and effective functioning of medical and physician assistant students by creating, delivering, and evaluating clinical and non-clinical/consultative programs and services. This position provides clinical counseling, assessment, and consultative services. Incumbents in this job family are required to be a State of Iowa licensed mental health provider.

Requirements

• A master’s or equivalent education and experience in counseling psychology, counseling, counselor education, or related field is required. A Ph.D. degree in counseling psychology or a closely related field is desirable.
• Licensed or license eligible in the state of Iowa as a psychologist, mental health counselor, or mental health professional in a closely related field. Possession of a valid State of Iowa mental health provider license is required at time of hire. License must be maintained as a condition of continued employment, in addition to the Master’s degree.
• Minimum of three years’ administrative and supervisory experience in a counseling center or student services department.
• Minimum of three years of experience providing counseling and/or academic support in an academic setting.
• Experience serving a college or graduate student population.
• Demonstrated skill at building and maintaining helping relationships.
• Demonstrated skill at building and maintaining collaborative, collegial relationships, teamwork and leadership.
• Expertise in assessment, diagnosis and treatment planning; and the capacity to implement therapeutic interventions.
• Excellent written and verbal communication skills.
• Knowledge of computers, including word-processing, database management, spreadsheets, and organizational charts.
• Demonstrate job-related experience with fostering a welcoming and respectful work environment and/or otherwise demonstrate their ability to foster a welcoming and respectful work/academic environment for people from all types of backgrounds.

Nice To Haves

• Administrative experience in an academic counseling center.
• Experience providing counseling to graduate and professional students in a healthcare setting.
• Experience developing outreach or prevention programming.

Responsibilities

• Provision of Clinical Services and Programs
• Directs and provides leadership in the provision of Clinical Services and programs for the Medical Student Counseling Center (MSCC), including programs and services in the areas of mental health counseling, outreach and prevention programming and student disability and accessibility services.
• Lead complex risk assessment, intervention, and evaluation processes.
• Determines the psychological and behavioral needs of students, sets priorities for the provision of clinical services and programs, and allocates resources in line with the priorities.
• Evaluates services to determine areas for improvement and opportunities for innovation.
• Consults with staff daily to address clients’ needs and to engage in complex risk assessment.
• Design and implement programs and outcome evaluations.
• Oversees organization-wide services and programs, assesses quality and effectiveness in order to best meet organizational goals.
• Educational/Professional Training
• May provide clinical supervision of students and/or licensed professionals.
• Provides oversight, training, and case consultation to senior staff therapists and to psychologists/therapists-in-training.
• Through clinical supervision and training, establishes best practices for mental health services and monitors adherence to ethical standards.
• May provide/deliver educational/training series.
• Teaches about counseling center services and mental health resources and shares information and expertise about mental health. Offers knowledge and guidance in assessing students at risk, coaches others to respond, and makes appropriate referrals.
• Apply advanced knowledge and expertise across disciplines to supervise and train staff and students.
• Oversees the delivery of prevention programming in key areas of mental health such as suicide prevention and reduction of risky use of alcohol and drugs.
• Consultation
• Provide complex consultations with systemic application that includes policy issues, processes, and triaging.
• Collaborates with the designated psychiatrists and/or the nurse practitioner to organize therapeutic services and to oversee coordination of care.
• Create, develop, and implement behavioral health training programs.
• Human Resources Management
• Hire, develop, and manage the performance of staff; ensure staff are compliant with UI policies and procedures.
• Oversees the hiring, training, and performance development and appraisal of counseling center staff and implements policies to enhance staff engagement and productivity.
• Through clinical supervision, establishes best practices for mental health and disability services and monitors adherence to ethical standards.
• Financial Management
• Develops and manages the center budget, allocating resources to services and programs.
• Develop policies and procedures, monitors adherence, and advocates for increases to the center budget as necessary to meet student needs.
• Develop revenue generation programs, including grants and ideas for cost reduction.
• Administrative Responsibilities
• Develop strategic plan elements.
• Collaborate with Assistant Dean to develop and implement a comprehensive CCOM Mental Health and Well-Being Promotion Strategic Plan.
• Establishes and revises long-term vision and goals for the center. Develop policies and procedures for the center and monitors adherence.
• Designs, develops and continuously monitors the CCOM Mental Health and Well-being Promotion Strategic Plan in collaboration with collegiate leadership.
• Coordinate agency or unit areas or sub-areas, including the development of policies and procedures for areas or sub-areas.
• May convene CCOM Student Disability Accommodations Committee meetings and serves as an ex-officio member. Supervises Accessibility Specialist who helps students with the process for requesting USMLE disability accommodations, disseminate committee decisions in accordance with legal and ethical standards and college policy, and assist the curriculum unit in implementing reasonable accommodations.
• Collaborates with Associate and Assistant Deans, faculty, staff, administrators and other healthcare professionals to encourage systemic support for psychological well-being of medical students and physician assistant students.
• Oversee compliance with ethical standards, rules, and regulations.
• Lead Quality Assurance activities.
• Lead customer service initiatives and complaint resolutions.
• Develop communication plans regarding services and programs.
• Develop and maintain data and file systems.

Benefits

• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans

What This Job Offers

• Job Type: Full-time
• Career Level: Manager