Behavioral Health Case Manager - Night Shift, CDIS

DESC•Seattle, WA

8d•Onsite

About The Position

DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. Crisis Solutions Center is a residential treatment facility that provides stabilization services to clients experiencing acute or ongoing behavioral health crises. Case managers work within a multi-disciplinary team to create and implement detailed, client-centered care and safety plans; facilitate group and individual counseling; and ensure services are fully integrated with mental health, substance use, and primary care teams. Case managers will also help develop and maintain a comprehensive list of community partners and client resources; participate in staff meetings and trainings; and maintain a safe and therapeutic environment.

Requirements

Relevant Bachelor’s degree in social work, psychology, or related behavioral science, OR a combination of 1 year of relevant paid work experience and demonstrations of the ability to perform the required job duties.
Ability to meet Washington Department of Health requirements for registration as a Registered Agency Affiliated Counselor (RAAC) or any other superseding credential.
Ability to drive an agency vehicle to conduct agency-related business. A current Washington State driver's license and insurable driving record are required.
Ability to obtain a Washington State Food Handler’s Permit.
Interest in working with individuals who are difficult to engage and maintain in traditional mental health/substance use disorder programs.
Be able to pass a Washington State Criminal background check.

Nice To Haves

Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses.
Two years’ experience working with houseless adults experiencing mental and/or substance use disorders.
Knowledge of de-escalation skills, crisis intervention and stabilization strategies
Bilingual
Candidates with diverse cultural backgrounds and experiences are encouraged to apply

Responsibilities

Participate in psychiatric consultation, supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences for clients admitted to the CSC.
Create and implement short-term care plans, develop client-driven goal planners and discharge dispositions.
Facilitate clients' access to community resources and services; assist clients in building relationships with external care teams; work with existing care teams to provide goal-oriented case management services.
Participate in verbal de-escalation in emergent situations; work as a team to maintain a safe, therapeutic environment including 15-minute client wellness checks.
Demonstrate DESC core values and professionalism in all client and staff interactions; follow agency clinical policies and procedures; participate in quality assurance reviews when assigned
Maintain current and complete clinical and administrative records, including but not limited to goal planners, progress notes, safety and risk assessments, shift summary notes, and care-coordination between internal and/or external partners.
Provide phone consultation for referents to the CSC, monitors office security cameras, answer phone calls, and other administrative duties.
Serve food, do laundry and change linens, help clean common areas, and occasionally clean up bodily fluids and biohazardous waste using appropriate PPE.
Provide transportation for clients (such as appointments outside of CSC) when needed.
Attend a 2-week onboarding process upon hire, as well as other full-day trainings on an ongoing basis.
Other duties as assigned.