Behavioral Health Case Manager

Duke University•Durham, NC

31d

About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Regional Hospital Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina. With 388 beds it is the second largest of Duke Health's four hospitals and offers a comprehensive range ofmedical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services. General Description of the Job Class Provide psychosocial assessments, diagnosis, and psychotherapy treatment. It is an expectation to maintain a patient panel as outlined by departmental or team leadership with at least 80% of time dedicated to direct patient care. Scope of role, working schedule, and location may adjust with business need.

Requirements

Master's degree in human services/sciences from an accredited school.
Doctorate degree in human services will be acknowledged.
Two years of outpatient psychotherapy experience as a fully licensed, autonomous clinician. Experience working as a licensed therapist in a medical setting and/or in a team-based community program is preferred.
Current licensure as a licensed LCSW, LMFT, and/or LCMHC
Adherence to the practice standards and ethical guidelines of licensing board.
Excellent verbal and written communication skills.
A solid knowledge of clinical practice.
Excellent assessment, interviewing, and counseling skills with expertise in mental health and substance use areas.
Excellent working knowledge of psychopathology.
Familiarity with range of therapeutic interventions.
Must recognize when to escalate care/refer for further medical assessment.
Ability to work effectively and autonomously in a self-directed role.
Flexibility in accepting diverse work assignments and managing stress related to change.
Proficient in utilizing an Electronic Health Record (i.e. Epic experience preferred).
Ability to resolve/manage conflict.
Ability to help implement departmental, hospital and/or DUHS initiatives.

Nice To Haves

LCAS is preferred as a secondary license.
Experience working as a licensed therapist in a medical setting and/or in a team-based community program is preferred.
Proficient in utilizing an Electronic Health Record (i.e. Epic experience preferred).

Responsibilities

Provide psychosocial assessments of patients and families to identify emotional, social, and environmental strengths and problems related to their diagnosis, illness, treatment, and/or life situation.
Formulate, develop, and implement a comprehensive psychosocial treatment plan utilizing appropriate treatments and interventions.
Interventions may include crisis intervention, individual, marital, family and/or group therapies.
Screen, identify, diagnose using DSM nomenclature, treat and manage mental health and/or substance use problems in patients.
May participate in on-call or after-hours coverage.
Provide consultative services to health care team members within scope of care definitions as needed.
Maintain a working knowledge of relevant medical/legal issues that impact patient care.
Provide education to patients and loved ones around issues related to adaptation to the patient's diagnosis, illness, treatment and/or life situation.
Participate in multi-disciplinary healthcare teams and provide leadership in representing clinical perspective.
May provide teaching and training for staff and faculty.
Contribute to the academic mission of the health system by participating in academic activities.
Maintain working knowledge of and liaison with community agencies and resources.
Knowledge of health system resources to access and provide for patient care needs.
Document assessment, plan, interactions, and interventions according to departmental, hospital and/or health system guidelines and standards.
Maintain records in accordance with department, hospital, medical center and/or health system policies.
Attend and participate in staff, committee, department, and other administrative meetings.
Participate in department and/or health system continuous quality improvement.
Keep current with license requirements and seek to increase further enhancement of job-related knowledge.
Adhere to onsite and/or hybrid availability for work policies as outlined by direct supervisor.