Behavioral Health Case Manager II - Indiana

Elevance Health • Indianapolis, IN

2d • Remote

About The Position

A proud member of the Elevance Health family of companies, Carelon Behavioral Health, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care. Behavioral Health Case Manager II - Indiana Candidate Must Reside AND be Clinically Licensed in the state of Indiana. Location: Virtual - This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Work Shift Hours: Monday through Friday, 8:00 am to 5:00 pm (EST) The Behavioral Health Case Manager II is responsible for performing case management telephonically and/or by community visits within the scope of licensure for members with serious mental illness and substance use diagnoses. This is primarily a virtual role, however, there will be community visits to members at times, depending on member specific needs.

Requirements

• Requires MA/MS in social work counseling or a related behavioral health field or a degree in nursing, and minimum of 3 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background.
• Current, active, unrestricted license such as either a RN (for RNs Must have a Behavioral Health Certification), LCSW, LMHC, LMFT or Clinical Psychologist to practice as a health professional within the scope of licensure in the state of Indiana is required.
• Previous experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders.
• Managed care experience required.

Nice To Haves

• Experience working with adults who have serious mental illness.
• Experience in providing telephonic case management.

Responsibilities

• Responds to more complex cases and account specific requests.
• Uses appropriate screening, criteria, knowledge and clinical judgment to assess member needs.
• Conducts assessments to identify individual needs and develops specific care plan to address objectives and goals as identified during assessment.
• Monitors and evaluates effectiveness of care plan and modifies plan as needed.
• Supports member access to appropriate quality and cost-effective care.
• Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers.
• Serves as a resource to other BH Case Mgrs.
• Participates in cross-functional teams projects and initiatives.

Benefits

• We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees