About The Position

The Case Manager will work with our member population with serious emotional disturbance and/or substance use disorder and will be responsible for meeting with members in person as per contractual requirements or as requested by the member. The successful candidate will be domiciled and hold an independent licensure in Virginia. Candidates residing in Norton, Bristol, Blacksburg, Roanoke, Lynchburg, Danville, and Christiansburg are encouraged to apply. This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. The Behavioral Health Case Manager I - Southwest Virginia is responsible for performing case management telephonically and/or by home visits within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs.

Requirements

  • Requires MA/MS in social work, counseling, or a related behavioral health field or a degree in nursing, and minimum of 3 years clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment.
  • Current active unrestricted license such as RN, LCSW, LMHC, LICSW, LPC, LMFT, LMSW, or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required.

Nice To Haves

  • Experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders preferred.
  • Experience working with specialty populations preferred.
  • Prior experience working with the Community Services Board (CSB) and/or Department of Social Services (DSS) is a plus.

Responsibilities

  • Uses appropriate screening criteria knowledge and clinical judgment to assess member needs.
  • Conducts assessments to identify individual needs and develops care plan to address objectives and goals as identified during assessment.
  • Monitors and evaluates effectiveness of care plan and modifies plan as needed.
  • Supports member access to appropriate quality and cost-effective care.
  • Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers.

Benefits

  • Merit increases
  • Paid holidays
  • Paid Time Off
  • Incentive bonus programs
  • Medical, dental, vision benefits
  • Short and long term disability benefits
  • 401(k) + match
  • Stock purchase plan
  • Life insurance
  • Wellness programs
  • Financial education resources

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Ambulatory Health Care Services

Education Level

Master's degree

Number of Employees

251-500 employees

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