Behavioral Health Care Manager
About The Position
Conduct comprehensive assessments of patients’ behavioral health needs and develop personalized care plans Coordinate and monitor patient care activities, including referrals to specialists, therapy sessions, and community support services Collaborate with primary care providers, psychiatrists, social workers, and other healthcare professionals to ensure integrated care delivery Track patient progress through regular follow-ups, adjusting care plans based on clinical outcomes and patient feedback Maintain accurate and timely documentation in compliance with healthcare regulations and organizational policies Provide education and support to patients and their families regarding behavioral health conditions and treatment options Facilitate communication among care teams to promote continuity of care and address any barriers to treatment adherence Analyze data related to patient outcomes and service utilization to identify opportunities for quality improvement
Requirements
- Bachelor’s degree in nursing, social work, psychology, public health, or a related behavioral health field required, Master’s preferred
- At least 3 years of experience in behavioral health care management or a similar clinical coordination role
- Strong knowledge of mental health disorders, substance use treatment modalities, and community resources
- Familiarity with healthcare regulations, privacy laws (such as HIPAA), and documentation standards
- Excellent communication and interpersonal skills to effectively engage with patients and multidisciplinary teams
- Proficiency with electronic health record (EHR) systems and data analytics tools
Nice To Haves
- Certification in case management or behavioral health care coordination (e.g., CCM, CPHQ) preferred
- Bilingual abilities or experience serving diverse cultural populations preferred
Responsibilities
- Conduct comprehensive assessments of patients’ behavioral health needs and develop personalized care plans
- Coordinate and monitor patient care activities, including referrals to specialists, therapy sessions, and community support services
- Collaborate with primary care providers, psychiatrists, social workers, and other healthcare professionals to ensure integrated care delivery
- Track patient progress through regular follow-ups, adjusting care plans based on clinical outcomes and patient feedback
- Maintain accurate and timely documentation in compliance with healthcare regulations and organizational policies
- Provide education and support to patients and their families regarding behavioral health conditions and treatment options
- Facilitate communication among care teams to promote continuity of care and address any barriers to treatment adherence
- Analyze data related to patient outcomes and service utilization to identify opportunities for quality improvement
Benefits
- Medical, dental, and vision coverage options for you and eligible dependents
- Free basic Life/AD&D, Short-Term, and Long-Term Disability policies for those enrolled in medical, plus additional voluntary coverage options
- 401(k) Retirement plan
- Medical and Dependent Care Flexible Spending Accounts
- Generous vacation, sick, and holiday benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
