Behavioral Health Care Manager

Talkspace Corporate • New York, NY

18d • $72,000 • Remote

About The Position

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!
We are looking for a Behavioral Health Care Manager to join our Collaborative Care team. This role would be responsible for supporting and coordinating the mental and physical health care of patients within the Collaborative Care model in close partnership with medical providers, Psychiatric Consultants, and the broader care team. We are looking for someone who has experience in behavioral health care coordination, strong clinical collaboration and communication skills, and wants to bring their talents into a “for purpose” space.To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare.
This is a remote position and will be based on eastern time. Talkspace HQ is located in NYC.

Requirements

• Bachelor's degree in social work or other behavioral health related degree
• Specialized training to provide brief psychosocial interventions, motivational interviewing, and problem-solving treatment required.
• Minimum of 2 years of experience in behavioral health, integrated care, or care management.
• Demonstrated ability to collaborate and communicate effectively in a team setting.
• Experience with screening for common mental health and/or substance abuse disorders.
• Working knowledge of evidence-based psychosocial treatments and brief behavioral interventions for common mental health disorders, when appropriate (e.g., motivational interviewing, problem-solving treatment, behavioral activation).
• Experience with evidence-based counseling techniques

Nice To Haves

• Clinical License preferred:
• Licensed Mental Health Counselor/Professional Counselor
• Licensed Marriage and Family Therapist
• Licensed Social Worker
• Licensed Psychologist
• Master’s-level licensure candidate/trainee (e.g., LMSW)

Responsibilities

• Serve as the primary point of contact for patients enrolled in the Collaborative Care program.
• Support the mental and physical health of patients on an assigned caseload, coordinating closely with the patient’s medical provider and, when appropriate, other mental health professionals.
• Participate in regular caseload consultations with the Psychiatric Consultant and communicate resulting treatment recommendations to the patient’s medical provider.
• Screen and assess patients for common mental health and substance use disorders using standardized tools, and facilitate patient engagement and follow-up care.
• Provide education to patients on common mental health and substance use disorders, including available treatment options.
• Deliver brief, evidence-based behavioral interventions such as behavioral activation, problem-solving treatment, motivational interviewing, and other appropriate therapies.
• Track treatment response, monitor changes in clinical symptoms, and identify any treatment side effects or complications.
• Support psychotropic medication management prescribed by medical providers, focusing on adherence, effectiveness, and side-effect monitoring.
• Track patient follow-up and monitor clinical outcomes.
• Document patient progress and treatment recommendations in the EHR and other required systems, ensuring information is shared with medical providers, the Psychiatric Consultant, and other treating professionals.
• Adjust treatment plans for patients who are not improving as expected in consultation with the medical provider and Psychiatric Consultant, including referral to more intensive or specialized care when needed.
• Facilitate referrals to evidence-based psychosocial treatments and other clinically indicated services outside the organization.
• Develop relapse prevention and self-management plans for patients who have achieved their treatment goals and are preparing to be discharged from the caseload.

Benefits

• Comprehensive Medical, Dental and Vision plans coverage since day one
• Pre-tax benefits: HSA/ FSA
• 401k Retirement Savings Program with matching up to 4%
• Voluntary benefits including disability, basic life or pet insurance, etc.
• Monthly Wellness Stipend to promote mental and physical self-care
• Flexible PTO and Remote First Environment
• Regular team events, including Wellness Workshops and Team Building Events
• Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level