Behavioral Health Care Coordinator - Twin Cities, MN

UnitedHealth Group • Minneapolis, MN

96d • $58,800 - $105,000

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This position requires some field-based travel (up to 15%) in the Twin Cities area. You will be able to work remotely when not in the field. The hours for this position are Monday through Friday, 8:00am – 5:00pm CST.

Requirements

• Master’s or Doctoral Degree in Psychology, Social Work, Counseling, or related field; or Bachelor’s Degree or greater in Nursing
• Active, unrestricted, independent license in Minnesota: LP, LPCC, LICSW, LMFT or RN
• 2+ years of clinical experience in a behavioral health setting
• Live in or near the Twin Cities, MN
• Ability to travel within the metro for annual member visits (up to 15%)
• Driver’s License and access to reliable transportation
• Access to install secure high-speed internet and a dedicated, distraction-free workspace at home

Nice To Haves

• Case Management experience
• Experience working with Adults with Severe and Persistent Mental Illness (SPMI)
• Experience with Substance Use Disorders (SUD)
• Experience working in a strength-based recovery model
• Experience with motivational interviewing
• Proven solid organizational skills
• Proven ability to work independently and manage a case load

Responsibilities

• Provide telephonic care coordination to MN Medicaid members with a mental health disability
• Complete annual face-to-face meeting for qualified members
• Manage gaps in care for members in both their mental health and medical needs (i.e., readmissions to higher levels of care, annual exams/services, etc.)
• Manage member transitions to and from acute care settings (admissions/discharges)
• Complete annual Health Risk Assessments and Care Plans for members
• Coordinate and collaborate care with providers, facilities, and supports
• Make clinically appropriate referrals for members
• Coordinate and authorize medically appropriate services for members
• Answer calls on the Special Needs Basic Care (SNBC) member queue and on the crisis line
• Schedule and facilitate care conferences with member’s providers
• Work with internal clinical teams to manage members’ needs

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Education Level: Master's degree
• Number of Employees: 5,001-10,000 employees