Behavioral Health Business Segment Leader

athenahealth • Boston, MA

3d

About The Position

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Join a mission-driven team within our Chief Medical Officer Organization, part of the Product division, dedicated to delivering accessible, high-quality, and sustainable behavioral health solutions. As the Senior Manager, you will take full business ownership for the Behavioral Health segment—driving strategy execution, expanding market presence, and aligning cross-functional resources to accelerate growth. Your leadership will shape how we enhance and scale our product offerings to better serve providers and patients across the country.

Requirements

• Bachelor’s Degree required; MBA preferred.
• Degrees in Computer Science, Business, or Product Design are highly valued.
• 12+ years of professional experience, including minimum 5 years in product management, product strategy with business ownership responsibilities, or industry equivalent.
• Proven ability to lead market analysis, ROI modeling, and business planning.
• Strong communication and influencing skills with experience presenting to senior executives and enterprise clients.
• Willingness to travel 10-25% nationwide annually

Nice To Haves

• Background in Behavioral Health preferred.

Responsibilities

• Own the athenaOne for Behavioral Health business segment, driving growth strategies that increase market presence, revenue, and customer satisfaction.
• Analyze market data, customer insights, and competitive trends to identify and prioritize expansion opportunities.
• Develop and implement business plans that align with corporate goals and maximize ROI.
• Collaborate with sales, marketing, product development, onboarding, and customer success teams to support ongoing product enhancements.
• Influence internal and external stakeholders, including senior leaders and enterprise clients, through clear communication of business performance and strategic priorities.
• Lead efforts to optimize business operations and improve overall business segment profitability.
• Travel 10-25% nationally to engage with customers, partners, and internal teams to support business objectives.
• Facilitate regular business reviews and performance reporting to key stakeholders.
• Support initiatives to enhance customer onboarding, engagement, and retention within the behavioral health market.
• Mentor team members on business strategy and market dynamics.
• Monitor regulatory changes and industry developments impacting the behavioral health product line.
• Contribute to cross-functional strategic planning and resource allocation processes.
• Represent the behavioral health segment in company-wide business forums.
• Drive continuous improvement in data analytics and business intelligence capabilities.

Benefits

• Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
• We also encourage a better work-life balance for athenistas with our flexibility.
• While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time.
• With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
• In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons.
• We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees