Behavioral Health Associate Lead

COMPREHENSIVE HEALTHCAREKennewick, WA
12d$23 - $35

About The Position

Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services. The Behavioral Health Associate Lead provides direct client care and participates in the operational supervision of a therapeutic program.

Requirements

  • High school diploma or equivalent
  • One year of work experience.
  • Previous supervisory experience required.
  • Must be eligible for registration as Agency Affiliated Counselor
  • Must have valid driver's license and vehicle liability insurance
  • First Aid/CPR Certification
  • Food Worker Card

Responsibilities

  • Conducts behavioral health groups following Comprehensive Healthcare’s guidelines and policies.
  • Leads groups using effective group facilitation skills that promote participation and interaction among group members.
  • Utilizes group process to develop insight, practice skills, and motivate client for change.
  • Follows lesson plan or curriculum and connects presented material to individual treatment plan goals.
  • Demonstrates and utilizes knowledge of development in children, youth and young adults.
  • Demonstrates and utilizes knowledge and understanding of behavioral health problems in children, youth and young adults.
  • Demonstrates and utilizes knowledge of and ability to work with issues of confidentiality, consent and capacity.
  • Demonstrates the ability to collaborate and coordinate with family, parents, caregivers and community and natural supports.
  • Communicates effectively with children and youth of differing ages and developmental levels.
  • Utilizes appropriate crisis intervention techniques for client stabilization.
  • Accurately screens for risk to self, others, property and the presence of grave disability and makes appropriate referrals.
  • Documents and reports and/or notifies as required by law.
  • Applies QPRT (Question, Persuade, Refer or Treat) principles in assessing risk and in safety and treatment planning.
  • Develops and documents appropriate safety plans.
  • Demonstrates the ability to conduct screenings, admissions and discharges as part of an integrated detox treatment plan.
  • Accurately collects vitals including blood pressure, heart rate, body temperature, respiration rate and breathalyzer and urine specimen. Accurately administers and interprets intoxication and withdrawal monitoring scales.
  • Appropriately monitors the stabilization of clients including mental health and emotional dysregulations and coordinates care as directed by supervisor and mental health professional.
  • Demonstrates and utilizes knowledge of normal aging process and age related changes.
  • Demonstrates an understanding of neurocognitive disorders and their impacts on functioning.
  • Demonstrates awareness of how medical issues can affect mental status.
  • Conducts and documents ongoing assessment of client symptoms and their response to prescribed medications.
  • Provides support and education to encourage clients to take medications as prescribed.
  • Promotes illness self-management skills to assist clients with medication adherence, identifying warning signs and symptoms, and symptom management skills.
  • Monitors medication side effects and facilitates access to, and communication with, medical staff as needed.
  • Completes all required service notes according to Comprehensive Healthcare’s guidelines, policies and procedures regarding format, content and timeliness.
  • Language used in service notes is respectful, clear, descriptive, concise and client-centered.
  • Service notes accurately depict treatment modalities and interventions provided within the clinician’s scope of practice and according to treatment plan.
  • Service notes accurately reflect and depict client status and progress consistent with assessment and reassessment data, problem statements and treatment plan goals and objectives.
  • Conducts in program screening processes according to program guidelines.
  • Collects all pertinent clinical information.
  • Facilitates effective and professional communication during screening and intake processes.
  • Documents screenings and admission decisions as appropriate.
  • Provides supervision and support to clients consistent with the program plan and client care plan.
  • Reports complaints to concerns related to client abuse, neglect, exploitation to the Residential Program licensing entity.
  • Prepares and serves nutritious and palatable meals and snacks in accordance with the Washington State Administrative Code (WAC).
  • Ensures a clean and safe living environment by performing cleaning and laundry duties required for the up keep of the facility.
  • Safely transports clients to appointments in personal or agency vehicles as authorized.
  • Coordinates care with the client’s medical providers.
  • Trains and monitors clients in such areas as self-care, interpersonal and social skills, use of leisure time, recreational opportunities, form completion, community resources, impulse control, behavior management and other practical living skills.
  • Stabilizes crisis situations by engaging appropriate services to maintain the least restrictive environment possible while assuring the safety and wellbeing of others.
  • Adheres to policies and procedures regarding use and application of seclusion and restraints to ensure safety for clients and staff.
  • Adheres to techniques and approach to managing violent and aggressive behavior as per the facility’s crisis intervention training modality.
  • Documents specific client behaviors and staff interventions leading to safe use of seclusion and/or restraint, according to policies and facility protocols.
  • Demonstrates proficiency in the use of skills in accordance with agency approved crisis intervention and de-escalation techniques such as those taught in PROACT.
  • Effectively and legally interviews applicants and makes appropriate staff selections for the Behavioral Health Associate and Cook positions.
  • Follows policies and procedures for corrective action relating to Behavioral Health Associates’ and Cooks’ performance, in collaboration with Program Manager and Human Resources.
  • Provides sound supervision to all Behavioral Health Associates and Cooks, which includes appropriate and frequent performance feedback.
  • Reports performance concerns to Program Manager and collaborates on addressing concerns in a progressive disciplinary approach.
  • Works closely with the Program Manager to ensure Behavioral Health Associates and Cooks are following Program Managers expectations and standards.
  • Supports Behavioral Health Associates and Cooks in skill development and goal attainment.
  • In collaboration with Program Manager, completes performance evaluations in a timely and thorough manner using appropriate peer, provider, nurse, and facility leadership input.
  • Appropriately utilizes the Human Resources Department as needed and required.
  • Conducts and documents ongoing supervision consistent with the requirements for Behavioral Health Associate and Cook credentials.
  • Assesses skills, gives constructive feedback, and provides training and coaching to promote development of technical skills.
  • Completes scheduling for Behavioral Health Associates and Cooks in a manner that supports the needs of the facility and client population.
  • Responsible for ensuring scheduling needs are addressed in an efficient and timely manner.
  • Conducts ongoing audits of kitchen to ensure operational requirements are being followed per WAC & RCW regulations and provides training and coaching as needed when standards are not being met, elevating to leadership as appropriate.
  • Conducts ongoing audits of facility’s environment of care to ensure regulatory requirements are followed and provides training and coaching as needed when standards are not being met, elevating to leadership as appropriate.
  • Ensures Behavioral Health Associates and Cooks are following programming in a safe and therapeutic manner.
  • Provides coaching and modeling on engaging and treating client population.
  • Ensures crisis interventions are conducted in a safe manner, consistent with Comprehensive Healthcare’s policies and procedures.
  • Provides onboarding to new Behavioral Health Associates and Cooks and conducts ongoing trainings to ensure competency is maintained.
  • Attains certification as a Professional Assault Crisis Training (Pro-ACT) instructor.
  • Provides initial Pro-ACT certification trainings to facility employees and ensure ongoing monthly and annual trainings are completed.

Benefits

  • A variety of career opportunities in a wide range of settings with room for mobility and promotion
  • Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs
  • A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment
  • Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment
  • Joint Commission-accredited organization committed to continuous quality improvement
  • Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services
  • Competitive salaries within our communities and industry
  • Healthcare coverage for employee and qualified family members
  • Generous vacation, paid holiday and sick leave policies
  • Access to Employee Assistance Program services
  • Agency-funded retirement plan with contributions equal to 5% of compensation
  • Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation
  • Agency-funded life and disability insurance program
  • Financial incentives to further employee education
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