Behavioral Health and Admissions Admin Assistant

Child Center Residential Treatment Facility • Queens, NY

7d

About The Position

The Child Center of NY strengthens children and families with skills, opportunities, and emotional support to build healthy, successful lives. Founded in 1953, The Child Center of NY has become a powerful community presence throughout the city. With 50 locations and 100 programs in NYC’s most under-served communities, our 1,000+ results-oriented professionals make a difference for more than 40,000 children and their families each year The BH Admissions Administrative Assistant plays a key role in the Admissions team working to streamline the referral process and ensure clients’ efficient access to care and maintain data for intake and waitlists. He/she is often the initial point of contact for provider agencies looking to connect clients to TCCNY services, processing, documenting, and ensuring follow through on referrals.

Requirements

• High School diploma or equivalency.
• 2 years related experience.
• Proficiency in Microsoft Office.
• Superior typing skills (60 -70 wpm).

Responsibilities

• Lead support in processing referrals, flagging those from Priority Access locations and ensuring follow through with providers for all necessary clinical documentation.
• and monitoring the admissions data system for delays in access to care
• Liaison with referral sources, including 988 and crisis call centers, regarding referrals, access to care concerns, program questions, etc.
• Ensure the maintenance of accurate, complete and timely professional documentation in the agency data/tracking systems and Electronic Health Record (EHR), including client assessment and individual notes in compliance with all agency, city, state and federal regulations and standards of practice.
• Create, maintain, distribute and review admissions and program data, collaborating with leadership to address delays in access to care and/or patterns of concern.
• Provide additional support as needed for back up to billing, insurance verifications, and scheduling.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED