Beertender

Pelican Brewing Company • Palmyra, VA

2h

About The Position

Being of service to facilitate memorable moments, meaningful connections, and creating a reputation of excellence in hospitality by providing positive, personable interactions with our guests and our team members. To maintain expert knowledge of Pelican food and beer list, providing detailed information to guests about our menu items. Knowledgeable about our local areas and attractions to add to the guest accommodation and provide a superior level of service while maintaining speed and efficiency.

Requirements

• Ability to work in a fast-paced environment.
• Must be able to legally pour beer and alcohol
• Ability to resolve complaints as he/she becomes aware of them, notifying the manager of any complaints received.
• Assists other service personnel as needed.
• Performs all duties in accordance with the Family of Companies and Pelican customer service standard.
• Able to work on your feet for at least 8 hours.
• Must be able to lift, handle, and carry food, supply, small wares, equipment, and paper goods at a minimum of 50 pounds properly and safely
• Must be able to bend, kneel, stoop, reach, and squat on a frequent basis to receive and store stock, supplies and equipment.
• Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust, and smoke.

Nice To Haves

• Bartending and/or restaurant experience preferred
• Beer knowledge preferred
• Cash handling experience preferred
• OLCC certification and Oregon Food Handler’s card
• Excellent communication skills

Responsibilities

• Responsible for providing exemplary guest service, communicating effectively and efficiently with FOH and BOH, and maintaining cleanliness and stocking of bar and facility.
• Understands the importance of being hospitable, friendly, and communicative with guests to ensure a positive dining experience at the Pelican.
• Communicates effectively with team members to streamline information about any ticket issues or beer changes during shift.
• Responsible for maintaining knowledge of Pelican beers and able to describe them accurately to guests and other team members.
• Responsible for upholding all OLCC guidelines and reporting any incidents in the logbook and to a manager immediately.
• Responsible for changing kegs and maintaining a general understanding of draft lines and troubleshooting.
• Responsible for helping with inventory and ordering if needed.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed