Beer & Wine Steward

Giant Eagle • Wadsworth, OH

290d

About The Position

As a Wine Steward at Giant Eagle, you'll create points of difference from our competition by enhancing the customer shopping experience, offering recommendations for wine, food, and entertainment. Our well-trained, knowledgeable Wine Stewards help develop and showcase our expertise to position our stores as 'THE' stores to shop for wine and beer. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you.

Requirements

• 1 to 3 years of experience in a related field.
• Strong customer service experience required.
• Wine knowledge and/or wine industry experience.
• Experience in retail food, catering or restaurant environment.
• High school diploma or equivalent.
• Certificate from a sommelier organization, such as The Court of Master Sommeliers is strongly preferred.
• Ability to lift up to 50 pounds.
• At least 21 years of age.

Responsibilities

• Demonstrate strong knowledge, interest and passion for products and services associated with the role.
• Participate in on-going product and customer service training programs; attend distributor trade shows as necessary.
• Understand and adhere to all relevant local, state and federal laws/guidelines as well as company policies.
• Responsible for reporting any incidents in violation of these guidelines or policies.
• Participate in in-store team meetings and regional meetings.
• Attend and conduct daily team huddles as directed by Team Leader.
• Ensure store and personal compliance with State Liquor Laws and company policies and procedures regarding Alcohol.
• Maintain cleanliness of equipment, tables, utensils, floor and ensure that sanitation regulations are met.
• Knowledge of code dating.
• Visit competition regularly and at least once a month.
• Maintain safety as the top priority in all aspects of our work.
• Assist customers with B/W/L purchases by providing knowledgeable recommendations and suggestions.
• Enable unparalleled guest service by leading the team by example.
• Take an active role in building the store's beer/wine assortment.
• Plan seasonal and major promotional operations with the Store Leader.
• Oversee the wine list and make suggestions to add to the list to fit the chef's dishes if necessary.
• Assist with implementing marketing techniques to drive sales.
• Develop and execute merchandising and marketing programs to drive sales and profit margins.
• Be comfortable talking to guests and have the ability to make knowledgeable recommendations.
• Follow proper procedures to ensure BWL meets out-of-Stock, shrink and inventory level goals.
• Perform all functions of a Team Leader in his/her absence, when necessary.
• Direct Team Members by using work lists and understanding and performing all duties required.
• Develop unique customer tasting events and sampling programs.
• Write department orders, monitor ordering, and supervise stocking and receiving.
• Track and reduce out of stocks and participate in taking of physical inventories.
• Utilize all available tools to help reduce and eliminate shrink.
• Ensure proper ordering, receiving and stocking of BWL products.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED