BEER-WINE-LIQR/LEAD CLERK

Pick And Save • Monona, WI

405d

About The Position

The Lead Clerk for Beer, Wine, and Liquor at Pick 'n Save is responsible for creating an outstanding customer experience through exceptional service while managing the Beer/Wine/Spirits department. This role involves supervising daily operations, achieving sales and profit goals, and ensuring compliance with quality assurance standards. The Lead Clerk will also train and develop associates, promote a positive work environment, and implement business plans to drive department success.

Requirements

• Must be 21 years of age.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Ability to handle stressful situations.

Nice To Haves

• High school education or equivalent preferred.
• Management experience preferred.
• Beer/Wine/Liquor experience.
• Familiar with industry terms and processes.
• Retail experience.
• Knowledge of imported and domestic varieties, the flavor profiles and how they are made.
• Knowledge of industry trends in specialty wines and beers as they relate to the customer.
• Second language (speaking, reading and/or writing).

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customer return.
• Achieve sales and profit goals established for the department.
• Monitor and control all established quality assurance standards.
• Direct and supervise all functions, duties, and activities for the department.
• Support the day-to-day functions of the Beer/Wine/Spirits operations.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Communicate company, department, and job-specific information to associates.
• Establish performance goals for the department and empower associates to meet or exceed targets.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Create an environment that enables customers to feel welcome, important, and appreciated.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of Beer/Wine/Spirit specials.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory.
• Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.

Benefits

• Full-time position with competitive salary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: High school or GED