BEER-WINE-LIQR/DEPT LEADER

Kroger • Conifer, CO

128d

About The Position

The position involves interacting with customers both within and outside of the adult beverage department, assisting them in making informed decisions during their shopping experience. The role includes planning, organizing, training, and directing department clerks while performing production and customer service functions to maximize store sales and profits. The candidate is expected to demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. The position requires a willingness to work weekends and holidays, and candidates must be at least 21 years of age.

Requirements

• Minimum 21 years of age.
• Past work record reflects dependability and integrity.
• Understanding of all key components of department operations.
• Knowledge of applicable laws and regulations related to employment practices, safety, and State Adult Beverage Laws.
• Qualified and able to operate power machinery and work with various job tools.
• Effective written and oral communication skills.
• Demonstrated ability to make intelligent decisions quickly.
• Ability to tactfully and calmly handle stressful situations.
• Mathematical skills to calculate figures and amounts such as discounts, interest, and percentages.

Nice To Haves

• Grocery retail work experience and/or backup manager experience.
• Understanding of all key components of department operations.

Responsibilities

• Interact with customers within and outside of the adult beverage department.
• Help customers make informed decisions in their shopping experience.
• Plan, organize, train, and direct Adult Beverage department clerks.
• Perform production and customer service functions.
• Maximize store sales and profits.
• Demonstrate the company's core values.
• Engage customers with a smile and friendly welcome.
• Develop relationships with customers and get to know them on a first name basis.
• Assist customers in finding adult beverages or making suggestions.
• Assist customers in pairing wines with food or party needs.
• Conduct a minimum of 2 tastings per week.
• Take customer special orders and communicate about availability and delivery dates.
• Conduct daily department walk to ensure standards are in place.
• Execute the Weekly Display Plan.
• Maintain accurate ad shelf signs and merchandising signs.
• Order and maintain adequate inventory for ad and display support.
• Maintain Planograms.
• Communicate weekly sales opportunities to the grocery manager.
• Keep department clean, organized, and safe.
• Supervise and coach direct reports in their duties.
• Complete performance reviews and provide feedback to direct reports.

What This Job Offers

• Job Type: Full-time
• Industry: Food and Beverage Retailers