Bed Coordinator (Part Time, Evenings)

St. Luke's University Health Network-posted 9 days ago
Part-time
Hybrid • Allentown, PA
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St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Part-time, evening shift 2:30pm-10:30pm. 20 hours per week. Every other weekend and 4 Holidays a year on rotation, required. Hybrid remote available at manager discretion after 1 year in the department. The Bed Coordinator will prioritize and coordinate patient flow activity, bed placement, and inter/intra-facility transfers for all St. Luke’s hospital campuses. Responsible to be the initial contact for all providers who wish to admit an elective, urgent, or emergent patient into a St. Luke’s hospital campus.

  • Answers all calls into the call center in a timely fashion while demonstrating exceptional customer service and telephone etiquette, regardless of the intent of the caller.
  • Works efficiently out of Bed Planning and Transfer Center modules in the electronic medical records system, Epic.
  • Effectively utilizes medical appropriateness and clinical criteria for all urgent and emergent transfers/admissions including review of patient’s chart to determine treatment plan, medical history, reason for admission, and special considerations for patient placement.
  • Assigns beds for new patient admissions, including from the Emergency Department, Direct Admission, Operating Room, and other admissions as required.
  • Communicates an orderly transfer of information with each shift change.
  • Demonstrates proper procedure and knowledge of regulations for admissions and registration.
  • Facilitates bed cleaning and actively monitors beds for availability including written discharges
  • Coordinates placement of OR patients with PACU/ASC to minimize disruption to the OR schedule.
  • Communicates with Hospital Supervisor for intervention and escalation as needed.
  • Facilitates communication between referring and receiving physicians.
  • High School Graduate or equivalent required.
  • Prior experience in hospital admissions preferred.
  • Prior experience in Medical field/hospital setting preferred.
  • Computer skills and telephone skills are required.
  • Knowledge of medical terminology is required.
  • Healthcare certification preferred.
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